BMW of Sarasota - Service Center

Great dealership good service nice eating room loved it price was too high but serviced was excellent good service manager very good dealership excellent service price was too high but serviced was excellent good service manager very good dealership excellent service More

It was time for an ill change and tire rotation. Derek is my service advisor, took great care of my X5 while keeping me informed of the car’s status. Thanks Derek is my service advisor, took great care of my X5 while keeping me informed of the car’s status. Thanks Derek More

Lucy is the best! I didn’t have any sort of issue, in fact quite the opposite. I will always do business and I’ve had BMW most of my adult life. fact quite the opposite. I will always do business and I’ve had BMW most of my adult life. More

Maria is the best service tech ever! She always explains everything, and ensures you are 100% happy with the service that is provided! Maria is always super friendly and always has a smile on her face! everything, and ensures you are 100% happy with the service that is provided! Maria is always super friendly and always has a smile on her face! More

Efficient reliable service, albeit at a premium price. Pleasant customer service lounge with amenities such as TV, magazines, WiFi, and refreshments. Courteous service personnel. Convient location. Pleasant customer service lounge with amenities such as TV, magazines, WiFi, and refreshments. Courteous service personnel. Convient location. More

First time owning BMW, we have mostly owned Audi. Service was timely and spot on. Only wish communication was better when car was complete and ready to be picked up. Other than that very happy! was timely and spot on. Only wish communication was better when car was complete and ready to be picked up. Other than that very happy! More

I’ve bought my last 3 new BMWs from this dealer. The worst service department of any luxury dealer in Sarasota. I would like to be able to be more specific with my complaint, but after dealing with them worst service department of any luxury dealer in Sarasota. I would like to be able to be more specific with my complaint, but after dealing with them over the years, the problems are across the board... Also, deceiving tricky sales tactics. I won’t be purchasing another car through this dealership for a LONG time. More

Maria always, ALWAYS takes care of me! She's sensitive to my concerns especially for big ticket fixes, super communicative and explains everything! She's such a lovely person and a major asset to BMW. ALS to my concerns especially for big ticket fixes, super communicative and explains everything! She's such a lovely person and a major asset to BMW. ALSO Loved the video that the service folks posted giving me a clearer picture of what was done and needed. More

Always pleasant working with Derek in service. Overall I’ve had nothing but great experiences at this dealership in the past 5 years both sales and service. I’ve had nothing but great experiences at this dealership in the past 5 years both sales and service. More

Good communication with the service manager. Also, I liked the walk around video on the condition of the car. With the vehicle walk around video, the technician identified the beginning of uneven tread liked the walk around video on the condition of the car. With the vehicle walk around video, the technician identified the beginning of uneven tread wear on one of the front tires. There was no follow up on how to address to avoid continued degradation. Could be helpful to follow up with the owner in that case. More