13,019 Reviews of BMW of Sarasota - Service Center
Excellent service. Lucy was great, gave me options to no wait until they completed my car services. I just recommend to have Continental tires on stuck and give better prices. Some parts are too expensive. wait until they completed my car services. I just recommend to have Continental tires on stuck and give better prices. Some parts are too expensive. But overall excellent service! More
Third trip for same issue, hatch back door did not latch properly No BMW loaner was available, so they had me go to Hertz. Hertz car very unsatisfactory. Long wait, car had an odor, little choice as to t properly No BMW loaner was available, so they had me go to Hertz. Hertz car very unsatisfactory. Long wait, car had an odor, little choice as to type of car. More
Probably the worst service experience in 20 years . Inconsistent to no communication. Car not ready when promised. Was told I could take the car somewhere else if I didn’t like what I was told”. Inconsistent to no communication. Car not ready when promised. Was told I could take the car somewhere else if I didn’t like what I was told”. More
Very disappointed customer!! Customer service is horrible. My car was returned back to me very nasty. Something exploded and it wasn’t cleaned up thoroughly. horrible. My car was returned back to me very nasty. Something exploded and it wasn’t cleaned up thoroughly. More
Great service. Didn’t take long at all and they provided snacks and drinks while you wait. Highly recommended. Thank you very much. Will be back snacks and drinks while you wait. Highly recommended. Thank you very much. Will be back More
The team at BMW of Sarasota is a 10 out of 10. Helpful staff, comfortable waiting room and fast service. I will be back there. staff, comfortable waiting room and fast service. I will be back there. More
The service experience was fantastic from booking an appointment through delivery. I especially like the service video of my vehicle and explanation of the work performed in real-time. appointment through delivery. I especially like the service video of my vehicle and explanation of the work performed in real-time. More
Zachary was very professional, helpful with the information and on time with the service of my car. Thanks for all your help an looking forward to seeing you again information and on time with the service of my car. Thanks for all your help an looking forward to seeing you again More
The dealership service department is much improved. I was planning on selling my car because the service department was so inattentive and the service advisors were so bad. However I feel much better about m planning on selling my car because the service department was so inattentive and the service advisors were so bad. However I feel much better about my purchase with the new and very much improved department and advisor. Lucy was outstanding. She has, for now, squashed my desire to get rid of my car. More
Thanks for great service to my 90,000 miles car. Lucy is great team leader with great professional team members. Can’t thank them enough for accommodating my time and day. great team leader with great professional team members. Can’t thank them enough for accommodating my time and day. More