BMW of Sarasota - Service Center

The check out process was easy and most importantly I felt like I was being sold unnecessary stuff. A great experience compared to other dealers I’ve dealt with in the past. felt like I was being sold unnecessary stuff. A great experience compared to other dealers I’ve dealt with in the past. More

Wonderful service department. Got right in and nice to check out online. No issues picking up. Love the video showing all the work and inspections. check out online. No issues picking up. Love the video showing all the work and inspections. More

I had a nail stuck in my tire and hadn’t realized it. I drove to the Sarasota dealership. The tech took the time to see what was wrong. I was told that the tire had to be changed. I waited comfortably in t drove to the Sarasota dealership. The tech took the time to see what was wrong. I was told that the tire had to be changed. I waited comfortably in the lounge. Once finished, Carlos helped me with making my payment. More

Good service, took the time to confirm all was ok including video and hence no repair was needed. Somewhat of a backlog so it took over 2 hrs (about 2h15min) to get the car back. I had an appointment including video and hence no repair was needed. Somewhat of a backlog so it took over 2 hrs (about 2h15min) to get the car back. I had an appointment for 7:00 am, first available. More

I like BMW service department with fast schedules and very pleasant service advisor. The service is complete on time with good quality. Thanks for all the personals. very pleasant service advisor. The service is complete on time with good quality. Thanks for all the personals. More

Done service in about an hour. Service guy was very nice kept updating me. Asked if I wanted car washed as it was free of charge. kept updating me. Asked if I wanted car washed as it was free of charge. More

Derrick is my service rep and he is fantastic. 10/10! Very detailed as to what we were doing and I felt very comfortable with him. The service tech video in progress advising me of tire condition, oil Very detailed as to what we were doing and I felt very comfortable with him. The service tech video in progress advising me of tire condition, oil leaks (which were none), etc is very useful as well. More

My wife said it was the worst treatment I've ever had a a BMW dealership. I purchased a $125,000 car and were treated bad. BMW dealership. I purchased a $125,000 car and were treated bad. More

Very friendly and helped to get my car delivered to me when I couldn’t make it down there to pick it up. Thank you Brenton. when I couldn’t make it down there to pick it up. Thank you Brenton. More

Service was good but took longer than expected. Seemed like a long wait before car was even taken to worked on. Also long wait after seeing video and then being able to finish the paperwork like a long wait before car was even taken to worked on. Also long wait after seeing video and then being able to finish the paperwork More