BMW of Sarasota - Service Center

The consultant was great! I love the video explaining and showing my needs. Thx I would use your place again soon. Thank you so much and showing my needs. Thx I would use your place again soon. Thank you so much More

Derek is a great service rider and is always available when needed. It has always been a pleasure to work with Derek when I need anything. when needed. It has always been a pleasure to work with Derek when I need anything. More

Best service department. Fast efficient and my car came back clean. Maria makes it easy. I was offered a car to use. Very happy with the service department. back clean. Maria makes it easy. I was offered a car to use. Very happy with the service department. More

Maria kept me informed on the progress of my repair and took special care to find additional items needing attention. She is the best Service Advisor I have ever encountered and I have owned and leased 9 took special care to find additional items needing attention. She is the best Service Advisor I have ever encountered and I have owned and leased 9 BMW’s over the last 22 years. Steven Fowler More

Left messages,No call back. Wasn’t Notified that my part was in. I had to call them. Then the service dept. broke part had to wait another week. was in. I had to call them. Then the service dept. broke part had to wait another week. More

Had a minor service issue which was handled within minutes by our advisor while the car was still in the arrival area. Carlos is great minutes by our advisor while the car was still in the arrival area. Carlos is great More

I came in to get a tire replacement on my car and the agent did suggest that I’d do an alignment. I reached out to her and we talked about setting up an appointment until now I’m waiting on her to respon agent did suggest that I’d do an alignment. I reached out to her and we talked about setting up an appointment until now I’m waiting on her to respond to my text message about that appointment. I am not a mechanic so I expect when I go there for the agent to lay out everything for me and I decide on what I need to do. Now I have to come back and hours to get this alignment done if I can get my agent to setup an appointment for me. More

I have had many BMWs and dealt with many service departments but Service with Lucy at BMW of Sarasota was by far the best of all. departments but Service with Lucy at BMW of Sarasota was by far the best of all. More

Lucy was excellent. No hassle, quality work. She presented options, was clear and concise and provided instructions on what work would take place. Good waiting area. presented options, was clear and concise and provided instructions on what work would take place. Good waiting area. More

Scott Gould was a true professional. I had a dead critter somewhere within my car as evidenced by a strange suspicious odor. Mr Gould arranged for me to get a car to use while y car would be worked on. The n somewhere within my car as evidenced by a strange suspicious odor. Mr Gould arranged for me to get a car to use while y car would be worked on. The next day I pleased to pick up a clean smelling auto. The critter was removed and I was on my way. A tough job handled well by BMW of Sarasota’s Service Department. More