BMW of Sarasota - Service Center

The encounter was courteous and the solution was professional and promptly implemented. I their mobile service unit that comes to your vehicle to service it. professional and promptly implemented. I their mobile service unit that comes to your vehicle to service it. More

Lucy Aguilar was friendly and welcoming. She seemed genuinely happy to assist me even though it was clear she was having a busy day. She had great communication regarding my vehicle and my service was genuinely happy to assist me even though it was clear she was having a busy day. She had great communication regarding my vehicle and my service was completed in the timeframe promised. More

The service center and it's employees a very nice. My only problem has been with the wait time. I think the center needs people. only problem has been with the wait time. I think the center needs people. More

Always take care of me Lucy was great and helped me along the way. They sent me a video during the repairs which was really cool the way. They sent me a video during the repairs which was really cool More

FRIENDY and nice waiting room. Appreciated the loaner car. Had what was needed in inventory. Carlos was knowledgeable and kept us posted with text messages. car. Had what was needed in inventory. Carlos was knowledgeable and kept us posted with text messages. More

These folks know service, without question. I’ve worked with many dealerships over the years and the systems they use here to keep you informed and out the door are first rate. Thank you! with many dealerships over the years and the systems they use here to keep you informed and out the door are first rate. Thank you! More

Carlos is a fantastic person to work with. Honest and straightforward. He makes servicing my car a pleasure. It's refreshing to find professionals these days straightforward. He makes servicing my car a pleasure. It's refreshing to find professionals these days More

Carlos Munoz was very helpful and kept me apprised if all aspects of the service on my car. Great customer service in general, right down to the valet! aspects of the service on my car. Great customer service in general, right down to the valet! More

Definitely was not happy with my service my last visit the paint is chipping on my suv every auto place i take it to definitely said it is a defect 50k suv i have to pay out of my pocket to get it repaire the paint is chipping on my suv every auto place i take it to definitely said it is a defect 50k suv i have to pay out of my pocket to get it repaired cause you guys will not stand behind y'all work.i am very unsatisfied with y'all service. Manufacture defect. More

This place always gets me in quickly and addresses all issues. Not pushy on getting you to do all repairs at one time. Very honest with what needs to be done. issues. Not pushy on getting you to do all repairs at one time. Very honest with what needs to be done. More