BMW of Sarasota - Service Center

First time owning BMW, we have mostly owned Audi. Service was timely and spot on. Only wish communication was better when car was complete and ready to be picked up. Other than that very happy! was timely and spot on. Only wish communication was better when car was complete and ready to be picked up. Other than that very happy! More

Great dealership good service nice eating room loved it price was too high but serviced was excellent good service manager very good dealership excellent service price was too high but serviced was excellent good service manager very good dealership excellent service More

It was time for an ill change and tire rotation. Derek is my service advisor, took great care of my X5 while keeping me informed of the car’s status. Thanks Derek is my service advisor, took great care of my X5 while keeping me informed of the car’s status. Thanks Derek More

Always pleasant working with Derek in service. Overall I’ve had nothing but great experiences at this dealership in the past 5 years both sales and service. I’ve had nothing but great experiences at this dealership in the past 5 years both sales and service. More

Excellent service. Repaired my steering issues, battery and oil leak. Timely work. Delivered my car when I was away. Not the least expensive option, but reliable. and oil leak. Timely work. Delivered my car when I was away. Not the least expensive option, but reliable. More

Good communication with the service manager. Also, I liked the walk around video on the condition of the car. With the vehicle walk around video, the technician identified the beginning of uneven tread liked the walk around video on the condition of the car. With the vehicle walk around video, the technician identified the beginning of uneven tread wear on one of the front tires. There was no follow up on how to address to avoid continued degradation. Could be helpful to follow up with the owner in that case. More

Very pleased with everything. Service advisor and tech were excellent. It’s why I always bring my car here. I trust you guys. Appreciated the maintenance tech’s streaming video and comments. were excellent. It’s why I always bring my car here. I trust you guys. Appreciated the maintenance tech’s streaming video and comments. More

Zach has been nothing but wonderful with me an my husband he brought some things to my our attention with our bemmer he fixed everything an was very understanding with us car still had some issues returned t he brought some things to my our attention with our bemmer he fixed everything an was very understanding with us car still had some issues returned the car same day Zach got right on the job I’ll give him 5stars More

Maria always, ALWAYS takes care of me! She's sensitive to my concerns especially for big ticket fixes, super communicative and explains everything! She's such a lovely person and a major asset to BMW. ALS to my concerns especially for big ticket fixes, super communicative and explains everything! She's such a lovely person and a major asset to BMW. ALSO Loved the video that the service folks posted giving me a clearer picture of what was done and needed. More

Bmw Carlos works so well with all. He has issues with his guys sometimes not doing as expected but He does. Thanks for great service guys sometimes not doing as expected but He does. Thanks for great service More