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317 Reviews of BMW of Shrewsbury - Service Center
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January 17, 2025
I am so happy with my BMW dealership and especially my Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in sayi Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in saying that I continue to drive BMWs because of the trust I have in the brand, and in Matt. More
by PoodleMom
Employees Worked With
January 17, 2025
Service repair was not completed satisfactorily. Brakes worked fine when I brought it in and now shake when I brake after they did a service on them. They will not fix this issue and describe it a Brakes worked fine when I brought it in and now shake when I brake after they did a service on them. They will not fix this issue and describe it as now my problem to deal with here. Pathetic that they would allow such a thing as a supposed reputable BMW dealership. More
by CQ
Employees Worked With
Theo
January 17, 2025
excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More
by kendpatterson
January 16, 2025
Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More
by George Gu
January 15, 2025
Fantastic and knowledgeable group. They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership More
by Akozlowski
January 13, 2025
Prompt on arrival, very professional and kept you informed as service was being performed along with text messages on the status of the service being performed. informed as service was being performed along with text messages on the status of the service being performed. More
by lisavalliere1027
Employees Worked With
January 10, 2025
The service and work were excellent. I have always received good service from McGovern BMW and am very satisfied with my new car and look forward to a long and lasting relationship I have always received good service from McGovern BMW and am very satisfied with my new car and look forward to a long and lasting relationship More
by Steveb@taylorab.com
Employees Worked With
January 08, 2025
Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More
by Robert
