Deanna Morgan

Very responsive to problems and service. Try to help you find a cost effective solution. Love that you can get a loaner if needed Try to help you find a cost effective solution. Love that you can get a loaner if needed More

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Great service department, very clean, pleasant and efficient. Would highly recommend this dealership to anyone looking for a new (or pre-owned) BMW. efficient. Would highly recommend this dealership to anyone looking for a new (or pre-owned) BMW. More

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The Service Staff is the reason I stay with BMW. Exceptional attention. They really care Exceptional attention. They really care More

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Was professional and explained what needed to be done and cost before I gave the ok to proceed cost before I gave the ok to proceed More

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I came in for my first oil change with this car and was greeted immediately, everyone was super friendly and got my car done super fast! greeted immediately, everyone was super friendly and got my car done super fast! More

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Always a pleasure working with Peter in service! Great customer service as always. Deanna is a fantastic service coordinator, so personable, friendly, & helpful. Great customer service as always. Deanna is a fantastic service coordinator, so personable, friendly, & helpful. More

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James and the entire staff were extremely professional and knowledgeable in getting my X4 problems resolved. and knowledgeable in getting my X4 problems resolved. More

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The whole team at BMW of Shrewsbury are incredibly friendly and so efficient so quick and easy friendly and so efficient so quick and easy More

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Always a 5 star experience with Matt Roy and his service team. Matt goes above and beyond to set up appointments that are convienent for me since I travel over an hour to have my X3 serviced at BMW of Shrew team. Matt goes above and beyond to set up appointments that are convienent for me since I travel over an hour to have my X3 serviced at BMW of Shrewsbury. He always provides the option of using a loaner car. He explains all work completed and pricing. Deanna is a breath of fresh air - always ready with a smile and genuine greeting when you step into the service department. I could use a dealership closer to home for my service needs but would never consider it! For me it is worth the extra travel time to go to BWM of Shrewsbury. More

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Great, work done was great account manager great Have been a satisfied customer for over 15 years been a satisfied customer for over 15 years More

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