Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
107 Reviews
5.0

107 Reviews

Write a Review

107 Reviews of Deanna Morgan

October 22, 2026

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Employee Rating

Great service department, very clean, pleasant and efficient. Would highly recommend this dealership to anyone looking for a new (or pre-owned) BMW. More

by Bill B.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

Oct 23, 2026

BMW of Shrewsbury responded

Bill, we appreciate the recommendation! Thank you for choosing BMW of Shrewsbury and for sharing your experience with our Service Department. We wish you safe travels ahead!

October 16, 2026

Dealership Rating
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The Service Staff is the reason I stay with BMW. Exceptional attention. They really care More

by Joe.stolberg
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Oct 16, 2026

BMW of Shrewsbury responded

Joe, thank you for the great review of BMW of Shrewsbury!

October 07, 2026

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Was professional and explained what needed to be done and cost before I gave the ok to proceed More

by Sueaub
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Recommend Dealer
Yes
Oct 08, 2026

BMW of Shrewsbury responded

Sueaub, thank you for sharing your support of BMW of Shrewsbury!

September 25, 2026

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I came in for my first oil change with this car and was greeted immediately, everyone was super friendly and got my car done super fast! More

by pizzimento.ian
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Recommend Dealer
Yes
Sep 28, 2026

BMW of Shrewsbury responded

Thank you for your business and your fantastic review! We look forward to sharing your feedback with our team. - BMW of Shrewsbury

September 24, 2026

Dealership Rating
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Always a pleasure working with Peter in service! Great customer service as always. Deanna is a fantastic service coordinator, so personable, friendly, & helpful. More

by Sburokas
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Sep 24, 2026

BMW of Shrewsbury responded

Thank you for your feedback and continued support! We'll pass along your kind words to Peter and Deanna. See you next time at BMW of Shrewsbury!

September 05, 2026

Dealership Rating
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James and the entire staff were extremely professional and knowledgeable in getting my X4 problems resolved. More

by lucyethel60
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Recommend Dealer
Yes

Other Employees Tagged: James

Sep 08, 2026

BMW of Shrewsbury responded

We're so glad James and our team were able to assist you! Thank you for choosing BMW of Shrewsbury and for sharing your support. Safe travels ahead!

August 28, 2026

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The whole team at BMW of Shrewsbury are incredibly friendly and so efficient so quick and easy More

by Brad
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Recommend Dealer
Yes
Aug 28, 2026

BMW of Shrewsbury responded

We are grateful to have earned your business, Brad. Thanks for taking the time to leave us a review! - The BMW of Shrewsbury Team

August 25, 2026

Dealership Rating
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Always a 5 star experience with Matt Roy and his service team. Matt goes above and beyond to set up appointments that are convienent for me since I travel over an hour to have my X3 serviced at BMW of Shrew More

by ryanlisa61
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Paintsil, Matt Roy

Aug 26, 2026

BMW of Shrewsbury responded

Thank you for sharing your feedback about both Matt and Deanna! We hope you always enjoy your visits to BMW of Shrewsbury. See you next time!

July 30, 2026

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Great, work done was great account manager great Have been a satisfied customer for over 15 years More

by Ike
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy, Peter Neslusan

Jul 31, 2026

BMW of Shrewsbury responded

Thank you for your years of loyalty, Ike! We look forward to your next visit at BMW of Shrewsbury!

July 25, 2026

Dealership Rating
Employee Rating

Great team at Shrewsbury always a pleasure. They provide good advice on the most important service needed More

by edwtgar
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Gendron

Jul 27, 2026

BMW of Shrewsbury responded

Thank you for sharing your glowing review of our team! We're grateful for your business and look forward to working with you again at BMW of Shrewsbury.

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