Deanna Morgan

James and the entire staff were extremely professional and knowledgeable in getting my X4 problems resolved. and knowledgeable in getting my X4 problems resolved. More

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The whole team at BMW of Shrewsbury are incredibly friendly and so efficient so quick and easy friendly and so efficient so quick and easy More

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Always a 5 star experience with Matt Roy and his service team. Matt goes above and beyond to set up appointments that are convienent for me since I travel over an hour to have my X3 serviced at BMW of Shrew team. Matt goes above and beyond to set up appointments that are convienent for me since I travel over an hour to have my X3 serviced at BMW of Shrewsbury. He always provides the option of using a loaner car. He explains all work completed and pricing. Deanna is a breath of fresh air - always ready with a smile and genuine greeting when you step into the service department. I could use a dealership closer to home for my service needs but would never consider it! For me it is worth the extra travel time to go to BWM of Shrewsbury. More

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Great, work done was great account manager great Have been a satisfied customer for over 15 years been a satisfied customer for over 15 years More

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Great team at Shrewsbury always a pleasure. They provide good advice on the most important service needed They provide good advice on the most important service needed More

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They made the visit extremely easy and quick! Matt was very nice and respectful. I recommend everyone go here! Matt was very nice and respectful. I recommend everyone go here! More

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I was able to have my recall taken care of expeditiously and Lance also pointed out that I needed an inspection sticker and they took care of that for me. Thank you for the proactive service. Have a great and Lance also pointed out that I needed an inspection sticker and they took care of that for me. Thank you for the proactive service. Have a great sumner! More

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My Svc Mgr is the best I have had at any dealership in my life. Peter Neslusan is honest, transparent, helpful quite frankly cares. I will continue to go to BMW of Shrewsbury because of him. life. Peter Neslusan is honest, transparent, helpful quite frankly cares. I will continue to go to BMW of Shrewsbury because of him. More

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Overall excellent service from the phone call to schedule to the service rep James to the excellent facilities - everything was great! to the service rep James to the excellent facilities - everything was great! More

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Great experience! I worked with Samuel, he was very professional. The wait time wasn’t too long and the waiting area is exceptional. I worked with Samuel, he was very professional. The wait time wasn’t too long and the waiting area is exceptional. More

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