Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
317 Reviews of BMW of Shrewsbury - Service Center
Sort by
January 08, 2025
My go to place for bmw repair. Always attentive, they do the repair right the first time and at a respectible price. I trust them to work on all my vehicles Always attentive, they do the repair right the first time and at a respectible price. I trust them to work on all my vehicles More
by Jkarsh99
Employees Worked With
January 07, 2025
Timely repair of an emergent concern over the holidays. Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. S Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. Service was Great !! More
by Jenny
January 07, 2025
Always a pleasure taking my BMW to the place where I bought it. They know it best!!! bought it. They know it best!!! More
by John
January 03, 2025
I had to change my passenger rear tire due to a flat tire. It took them 2 and a half hours to do that. Unacceptable. Simple as that. The employees were chatting all the time. I could see them through t tire. It took them 2 and a half hours to do that. Unacceptable. Simple as that. The employees were chatting all the time. I could see them through the glass. Thank god they do not tolerate things like that in New York. Unacceptable. 2.5 hours to change 1 tire!!! Wow More
by Spiros
Employees Worked With
Service department
January 02, 2025
My appt was on time. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. More
by priscillaflynn54
Employees Worked With
December 31, 2024
Brought my vehicle in for an annual oil change. I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Ge I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Gendron made the whole process easy and stress free. More
by Mcnasif
Employees Worked With
December 29, 2024
The Shrewsbury BMW dealership has treated me well. They have been responsive, helpful, personable, and thorough. They have been responsive, helpful, personable, and thorough. More
by Christine Wallace
Employees Worked With
