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307 Reviews of BMW of Shrewsbury - Service Center
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August 26, 2024
They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. It is always an excellent experience to go to this dealership. I have done it for years. More
by bobgise
Employees Worked With
Other Employees :
Leanne Rattey
August 19, 2024
It is amazing that a car with less than 20,000 miles needs new tires. I would love to know the margin on tires because it does not matter the quality of the car, every dealer wants to sell you new tire needs new tires. I would love to know the margin on tires because it does not matter the quality of the car, every dealer wants to sell you new tires! More
by amefcpa0563
Employees Worked With
August 16, 2024
Excellent service team. Ethan and Diana are exceptional and the shop does solid work. Also their detailing service always does a super job. Ethan and Diana are exceptional and the shop does solid work. Also their detailing service always does a super job. More
by jurgen
Employees Worked With
August 16, 2024
Prompt courteous service. Clean and spacious area where I was able to get some work done. Clean and spacious area where I was able to get some work done. More
by mfgeo
Employees Worked With
Other Employees :
Elaine Healy, Jennifer Martel, Leanne Rattey
August 12, 2024
Amazing team, always happy to help me. Special shout out to Ethan for always making my service appointments go smooth! Will be recommending all of my friends & family. Special shout out to Ethan for always making my service appointments go smooth! Will be recommending all of my friends & family. More
by rvonkahle
Employees Worked With
August 11, 2024
Always excellent service. Representative is always knowledgeable and keeps me aware of what they find. Representative is always knowledgeable and keeps me aware of what they find. More
by wayne.carey
Employees Worked With
August 08, 2024
I was in for a regular scheduled maintenance appointment at the dealership where I have gone for my last two cars. I am pleased with the service. The staff was friendly and the waiting area is clean and c at the dealership where I have gone for my last two cars. I am pleased with the service. The staff was friendly and the waiting area is clean and comfortable. Mohammad is the sales rep I’ve bought from for the last two BWM cars. He is very professional and I trust him. More
by daniel_ackroyd
August 08, 2024
Very good service. Went the extra mile and did more than expected! I will be back. Went the extra mile and did more than expected! I will be back. More
by tomclinton
Employees Worked With
July 30, 2024
Lance was extremely helpful, kept me informed about my car. Explained the plan on the repairs along with how long it would take. Very caring towards my concerns with my car. car. Explained the plan on the repairs along with how long it would take. Very caring towards my concerns with my car. More
by Paula
Employees Worked With
July 30, 2024
Sam was great but the dealership as a whole should step up their game. At Audi, they treat you like you matter to them. I had to wait 25 minutes to speak to The gentleman in charge of getting my car checke up their game. At Audi, they treat you like you matter to them. I had to wait 25 minutes to speak to The gentleman in charge of getting my car checked in for service. Nobody offered for me to sit down. Nobody offered me a drink. At Audi they do all of that and when you get a loaner car, not only do they bring it to you, they open the door for you and treat you like, you matter. For car dealership selling high-end cars you would think that they would treat their customers more on the high end. Sam was terrific, however. Very respectful and very honest about everything. More
by rosiesellshomes
