BMW of Silver Spring

Awesome customer service! My experience was awesome and I’m very satisfied with the work conducted on my vehicle. As well as, the great customer service I received by Lonnie! My experience was awesome and I’m very satisfied with the work conducted on my vehicle. As well as, the great customer service I received by Lonnie! More

Ron to the rescue! I had a long but great experience working with Ron Askew. He was professional and walked me through every step of the process. Thank you so much for y I had a long but great experience working with Ron Askew. He was professional and walked me through every step of the process. Thank you so much for your expertise! More

Great Experience Ron was excellent & he took care of everything that we needed.My husband & I couldn't have had a nicer or more knowledgeable person helping us! He was Ron was excellent & he took care of everything that we needed.My husband & I couldn't have had a nicer or more knowledgeable person helping us! He was able to help us with the purchase of not 1 but 2 cars. I would refer him & this BMW to my friends & family More

Excellent Experience Buying a Car! My Infiniti QX60's lease was up and I was looking around to test different models of cars. I came across this dealership which had a car I was interes My Infiniti QX60's lease was up and I was looking around to test different models of cars. I came across this dealership which had a car I was interested in and first thing the next morning Karen called me to talk to me about the X5 I wanted to consider. I had planned to visit this dealership followed by 2 other dealerships of other makes and model cars. The salesperson (Karen), the service, the guidance and of course the car itself were all exceptional! I did not want to go anywhere else. The 50 minute drive from where I live in VA to Silver Spring, MD was well worth it! More

Midnight Madness with Ron Aye I am riding in #midnight because Mr. Ron Askew came through in the midnight hour. I certainly enjoyed his professionalism and his constant updates Aye I am riding in #midnight because Mr. Ron Askew came through in the midnight hour. I certainly enjoyed his professionalism and his constant updates regarding great deals worked out for me. I am extremely thankful that he understood my needs to get a new car within my budget range. When you think if wanting a new car call Ron Askew, the dealer that gets it done by midnight. Ron may your kindness be returned to you & your family. Xoxo ChonyaJ More

Exceptional Dealership Have now purchased 4 BMW’s from BMW of Silver Spring. Most recent purchase found us returning even though we moved out of state 2-hour drive away. M Have now purchased 4 BMW’s from BMW of Silver Spring. Most recent purchase found us returning even though we moved out of state 2-hour drive away. Miguel in Sales was professional, congenial, and highly knowledgeable in every aspect of the process. Their prices are highly competitive due to the volume of vehicles they sell. HIGHLY RECOMMEND if you are in the market for a vast selection of models at exceptionally competitive prices! More

Max made it easy! I found a Service Loaner Vehicle I was interested in online, and Max stopped the car from being loaned out that morning so I could check it out. Once I found a Service Loaner Vehicle I was interested in online, and Max stopped the car from being loaned out that morning so I could check it out. Once I arrived at the dealership, I saw this young man head toward me and I thought, "What can this young guy possibly know?" Well, he blew me away with his professionalism, knowledge, and customer service. We easily got to an agreeable price, and Max got me through the paperwork quickly. I didn't get to take my car home with me that day because they found a nail in the tire while they were cleaning it up for me. While I was bummed not to have my new car, I was really impressed that they did the right thing by fixing the issue. They could have easily ignored it, and I wouldn't have even know about it. Max even compensated me with an item at the BMW boutique. I don't remember all the BMW employees I dealt with, but every one of them was professional and courteous, whether it was offering me water while I waited, or making sure I understood the paperwork, or that I was comfortable with the features in my new car. Overall, great experience. More

Karen J Herbert Ms. Kare J Herbert provide me with an excellent customer service with a broad knowledge. Definitely a unique experience. I will recommend Ms. Herbert Ms. Kare J Herbert provide me with an excellent customer service with a broad knowledge. Definitely a unique experience. I will recommend Ms. Herbert and the dealership to a friends and family. More

Great experience Great service Staff was very responsive. Both Matt Dolesh and Erik Rowland were very responsive and helpful. Highly recommend them and the service Great service Staff was very responsive. Both Matt Dolesh and Erik Rowland were very responsive and helpful. Highly recommend them and the service dept at BMW silver spring. More

Wonderful Customer Service Even though we ended up purchasing elsewhere (simply due to inventory difference), Max was nothing but honest and considerate. I highly recommend his Even though we ended up purchasing elsewhere (simply due to inventory difference), Max was nothing but honest and considerate. I highly recommend his services. He will be transparent and work hard to find the car that best fits you. More