BMW of Silver Spring

CHBMW Thanks BRENTON for having my car picked up and dropped off for service. Such good service from B M W of Silver Spring. Thank you! Thanks BRENTON for having my car picked up and dropped off for service. Such good service from B M W of Silver Spring. Thank you! More

Karen Herbert is awesome!! Karen did a great job helping me find a perfect car - 2018 320 Xi that met my needs. She was very courteous and professional throughout the whole car Karen did a great job helping me find a perfect car - 2018 320 Xi that met my needs. She was very courteous and professional throughout the whole car buying process. She is awesome indeed!! Anita S. More

Best Car Buying Experience Ever! I was pleasantly surprised by my experience at this dealership. Andy Alexis was so super helpful and patient with me... I was not the easiest custome I was pleasantly surprised by my experience at this dealership. Andy Alexis was so super helpful and patient with me... I was not the easiest customer by far and I rushed the process but he got it done. I would highly recommend him to anyone looking to purchase a BMW!! More

Successful first car buying experience! The overall process of buying my first car went smoothly with the help of Karen (sales) and Andrew (finance). We made the initial contact with the dea The overall process of buying my first car went smoothly with the help of Karen (sales) and Andrew (finance). We made the initial contact with the dealership about finding a loaner X1 and Karen was prompt and helpful in finding one that fit my needs. She followed up in a timely manner and provided all the information needed so I could make an informed decision on the car. She also was patient with answering all our questions and helped explain the features in the car when we came back to pick it up. More

Good services & price The sales that helped me buying the car is Chap. He is really nice and helpful for the whole time I was purchasing the vehicle. The sales that helped me buying the car is Chap. He is really nice and helpful for the whole time I was purchasing the vehicle. More

Top notch service! Brenton Anderson provided the utmost service with professionalism and integrity. His service recommendations are on point to make my vehicle in perfec Brenton Anderson provided the utmost service with professionalism and integrity. His service recommendations are on point to make my vehicle in perfect running condition. I’ve worked with him for a couple of years now and he’s truly a fantastic face of BMW Silver Spring Service Dept.! More

5.0 Star Rating 5.0 star rating 8/28/2018 I visited two other BMW locations and chose to purchase my X6 at BMW Silver Spring. My advisor Andy Alexis was patient, c 5.0 star rating 8/28/2018 I visited two other BMW locations and chose to purchase my X6 at BMW Silver Spring. My advisor Andy Alexis was patient, courteous and knowledgeable about the cars and made the car buying experience a pleasant one. It was worth driving from Mount Airy. I have also referred my brother in law to BMW of Silver Spring because of Andy's service. Thank you. More

Amazing customer services Rachel Rhea is the best agent in the shop she listens and act accordingly no worries when she is driving because you are always in the loop whether by Rachel Rhea is the best agent in the shop she listens and act accordingly no worries when she is driving because you are always in the loop whether by E-mails, via a text or a nice phone call she makes sure your needs are always met. One thing I always enjoy about her is that she takes her job seriously and personal. That makes me feels good because I know that my car will be in good hands. Best customer service I ever had, too bad there are not more stars because she deserves a million stars if you ask me. We need more employees like her. More

BMW OF SILVER SPRING IS THE BEST I worked with Andy Alexis at BMW of Silver Spring and it was a positive experience start to finish. From my initial contact with him by telephone he w I worked with Andy Alexis at BMW of Silver Spring and it was a positive experience start to finish. From my initial contact with him by telephone he was professional as well as personable. He worked with me in a respectful way and made it clear that I should not hesitate to ask questions along the way. In the end Andy took time to locate the exact vehicle model with color combination I wanted. I am now a happy owner of a BMW x5 . Thank you Andy ! More

Smooth Process We were walked through the process and options that we could take to secure a larger vehicle by turning in our lease early an what could be done with We were walked through the process and options that we could take to secure a larger vehicle by turning in our lease early an what could be done with the remaining amount was left on the lease. If was a stressless process. I would advise anyone to go to BMW of Silver Spring if they want pleasurable car buying experience. More