Horacio Palacios

On call I was at window first. I left w/o purchase. Deserved 0 stars I left w/o purchase. Deserved 0 stars More

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This is my 3rd new BMW purchase from your dealer. Thanks for taking great care of me!!! Thanks for taking great care of me!!! More

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Been a sales and service customer at this dealership for decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive, and fair. Highly recommend. More

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Always great customer service when I visit. From the service department to the parts department. From the service department to the parts department. More

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Buying my car from BMW of Silver Spring was the best experience and the process was seamless. The whole BMW Team was awesome. I would recommend you to go to BMW of Silver Spring if you are in the market experience and the process was seamless. The whole BMW Team was awesome. I would recommend you to go to BMW of Silver Spring if you are in the market to buy a car. More

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Eric Lovo is the most amazing sales person. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. More

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I bought 2023 iX M60 from Mr. Steve Roumeliotis. He was very helpful, friendly, and pleasant to deal with. He made the car buying experience very easy and fun. I was in and out Steve Roumeliotis. He was very helpful, friendly, and pleasant to deal with. He made the car buying experience very easy and fun. I was in and out in couple of hours with the car. Steve was very knowledgeable about the feature of the car. This was my first BMW purchase and now I will be a repeat customer of BMW. I did not finance the car but Mr. Aaron DeVane got all my paperwork done in less than 15 minutes. I went back and purchase some accessories; Mr. Horacio Palacios was very helpful in guiding me with the correct accessories. More

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We switched from Audi and it was the best decision we ever made. We were taken care of immediately and thoroughly from the moment we walked in through the time we drove off with our new car. Staff were k ever made. We were taken care of immediately and thoroughly from the moment we walked in through the time we drove off with our new car. Staff were kind, detailed and knowledgeable. The process was painless and fast. We specifically worked with Gen, Christian, and Nate. We plan to get our next vehicle from them and have already recommended them to friends. More

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I was blown away by BMW of Silver Spring throughout the car purchasing process and in particular by my client advisor Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery car purchasing process and in particular by my client advisor Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery, I couldn’t have asked for a better experience. I love my new X1, it was definitely worth the wait! More

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Very responsive and made sure my needs were met. If I had any questions they answered them thoroughly. If I had any questions they answered them thoroughly. More

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