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BMW of Silver Spring
Silver Spring, MD
4,193 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,193 reviews
May 03, 2013
I would like to take the time to tell you about your outstanding staff. Mr Kevin Hull is my service advisor. He always goes over and about the call of duty. lLast year my door handler would not clos outstanding staff. Mr Kevin Hull is my service advisor. He always goes over and about the call of duty. lLast year my door handler would not close. So I panel and I call Mr Hull and told him what had happen. He told me he could call towing truck for me . and he would have a car for me. I was so happy that Kevin could assist me. at the time I needed help . Thanks!!!!! Valerie Austin More
by ValerieAustin
Employees Worked With
Kevin Hull, Kevin Hull
April 30, 2013
Worked with Jacob in internet sales. Great customer service. The whole purchase experience was excellent. Friendly staff. Jacob knew the product. He was very thorough in explaining the vehicle featu service. The whole purchase experience was excellent. Friendly staff. Jacob knew the product. He was very thorough in explaining the vehicle features. He was always accessible and responded to e-mails quickly; very refreshing. An extremely patient gentleman and very understanding More
by Tombmw
Employees Worked With
Jacob Raykel
April 28, 2013
After purchasing my BMW 550i from SS, I have nothing but great things to say about their service department. To say this I have to give credit to my service advisor Thomas. Whether it's a ding in the door, great things to say about their service department. To say this I have to give credit to my service advisor Thomas. Whether it's a ding in the door, a pot hole damaged rim, or a light scratch on the paint, Thomas always makes sure whatever is damaged is flawlessly repaired. I've had a badly damaged 464m rim from when I hit a pot hole. I didn't think it was repairable but Thomas took care of it. When I recieved my car back from the him, the rim looked newer then the other 3 rims on the car. I couldn't believe it! Even if I have to leave my car at the dealer he makes sure I have a comparable BMW vechicle to the one I drive. At the end of the day when I recieve my car, it's always washed and cleaner then when I left it with him. He's answers my calls in a timely manner, and he's always professional and approachable/friendly. In all, his level of service is outstanding and I wouldn't change my advisor for anyone else there. More
by trekker4life
Employees Worked With
Thomas Grant
April 26, 2013
There is a competitor BMW in my local area, and I still chose Silver Spring location based on positive experiences from colleagues. Jacob Raykhel responded to my inquiry emails about an X3; and was friendl chose Silver Spring location based on positive experiences from colleagues. Jacob Raykhel responded to my inquiry emails about an X3; and was friendly, direct and informative at the dealership. My busy work schedule and his work schedule did not necessary align, but Mr. Raykhel was accommodating enough to get back to me if he was not in - or put me in contact with someone at the dealership. The team at the Silver Spring location is very professional and committed to their jobs and product. More
by k_ayala
Employees Worked With
Jacob Raykel
April 18, 2013
The car industry is a grimmy business and Tischer BMW is your typical dealership. Their service dept doesn't have a clue and can't stand by the quality of their repairs! If they can't fix your car's prob your typical dealership. Their service dept doesn't have a clue and can't stand by the quality of their repairs! If they can't fix your car's problem, don't be surprised if they blame it on you or condescendingly suggest that you don't know how to work the car. More
by olliepolite
March 31, 2013
This was my third leased BMW, the first one was leased in Ohio and the other two were leased to my by Kailash at BMW Silver Spring. The whole team is a pleasure to work with, from Mr. Maloney, Joanna, Anthon Ohio and the other two were leased to my by Kailash at BMW Silver Spring. The whole team is a pleasure to work with, from Mr. Maloney, Joanna, Anthony and of course Kailash. My husband and I were torn between two different models and when we thought we finally had decided on a model, Kailash had the car washed and ready to go and all the paper work was pretty much signed and we were just about ready to say our good-byes and my husband changed his mind and decided on the other model because he knew that's where my heart was set at. It was a busy Saturday and I felt bad for having taken up so much time in trying to decide which car was more feasible for us. Kailash did not pressure us in any way and gave the pros of both cars. When my husband changed his mind Kailash was calm and said ok, no worries, grab a bite to eat and I will have the other car all ready to go for you. We went to grab a bite to eat and when we returned the other car was ready and all the paper work was ready for us to sign. I felt so bad for the last minute change on such a busy day, but no one on the team showed any signs of being agitated. We were told repeatedly by Mr. Maloney and Kailash that the goal was for us to be happy, no worries. Kailash was able to take care of us and his other customers in a timely manner without us feeling rushed. If you are looking for a knowledgeable, sincere, patient but time efficient salesperson, Kailash is the man. I will always go to him for sales, even if I move clear across the United States. With him it's not only business, you feel like you're visiting your friend, and that's the honest truth. More
by chatkins
Employees Worked With
Kailash Joshi
March 31, 2013
I found Chris to be very knowledgeable about the car. He offered sujections that I hadn't concidered. He was upfront with the amount of time it would take to order the car and receive delivery. I found hi offered sujections that I hadn't concidered. He was upfront with the amount of time it would take to order the car and receive delivery. I found him to be very helpful and would, and have recommended him to others. More
by jimatwell
Employees Worked With
Chris Allen
March 29, 2013
BMW of silver spring strives for excellence- our longtime sales representative, Chris Allen, surpasses excellence! We can't say enough nice things about Chris! We've purchased many automobiles from Chris: he sales representative, Chris Allen, surpasses excellence! We can't say enough nice things about Chris! We've purchased many automobiles from Chris: he makes the process easy and pleasant. More
by bethlawson
Employees Worked With
Chris Allen
March 29, 2013
I checked vehicles from different brands, I came in to BMW of Silver Spring and was greated by polite and professional service, that treated me intelligently. Kailash Joshi in sales was the pinnacle of wh BMW of Silver Spring and was greated by polite and professional service, that treated me intelligently. Kailash Joshi in sales was the pinnacle of what you should expect during the purchase of a big ticket item such as a vehicle. Among the various dealerships I visited, he was probably the most knowledgeable about the machines he sells, always answering to the point. Personnable and as transparent as possible for a sales process. Sales manager Michael Bolgar was also very patient and we reached a great deal. Thus I am now driving a 2013 3 series, and very happy with the purchase experience and the vehicle. More
by CamBe
Employees Worked With
Kailash Joshi
