BMW of Tenafly

Stella was very nice and kind dealer. I had an excellent experience with BMW of Tenafly. I purchased X1 cpo vehicle, and 100% satisfied with everything in this place. I highly recommend this dealership. experience with BMW of Tenafly. I purchased X1 cpo vehicle, and 100% satisfied with everything in this place. I highly recommend this dealership. More

This was my second vehicle that I bought at BMW of Tenafly and the experience, once again, was exceptional. Marlend Kaceli worked with me for several weeks waiting for the right vehicle to become avai Tenafly and the experience, once again, was exceptional. Marlend Kaceli worked with me for several weeks waiting for the right vehicle to become available. His no-hassle demeanor made the experience great. I will be returning at the end of the year to get my wife a BMW from Marlend. More

I had a great experience at BMW of Tenafly. I worked with Marlend Kaceli and he provided excellent sales and customer service. I am very happy with my purchase and would highly advise working with Marlend K Marlend Kaceli and he provided excellent sales and customer service. I am very happy with my purchase and would highly advise working with Marlend Kaceli and Charles Carmona for all matters BMW. More

BMW Tenafly receptionist number 2016086701 called me less than 24 hours before appointment suggesting that I reschedule replacing my brake pads. Or to take a Uber back home. BMW Tenafly is known to never sup than 24 hours before appointment suggesting that I reschedule replacing my brake pads. Or to take a Uber back home. BMW Tenafly is known to never supplying BMW loaners no matter the cost / time of repair. Without any sense of liability, the unprofessional receptionist that does not belong to service department told me the service was not 3 or 4 hours as previously told me but more. I don’t mind waiting more time. She insisted that it was better to reschedule because I may need to change not only pads but also rotor. Basically a new rotor would make repair more expensive and I informed her that her call less than 24 hours was unprofessional. It put me at risk of driving an unsafe car, and it caused me deep anxiety that I now not only had the break pads but the rotor to pay for. Called again to complain about her and service department said that indeed it was a 3 - 4 hour repair and that manager would be speaking to her. Unacceptable. More

After seeing some of the best reviews of any BMW dealer in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a c in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a car, but I immediately felt comfortable with the staff there that it became my only stop. Ricki Shamen was the sales associate who helped me get into a lease and take care of a trade in on my previous vehicle and she is fantastic. She made the deal so easy and seamless, I was trading in my car and getting in the new 330i the very next day. The finance manager, Landon, was also phenomenal in how he thoroughly explained all the numbers, fine print and additional packages. No BS, no pressure sales and no sketchy tactics at this dealership. 100% recommend. More

I truly enjoyed my experience at BMW of Tenafly. The customer service is excellent. I worked with Marlend Kaceli and he was very attentive and accommodating. Everyone who helped me with my purchase made customer service is excellent. I worked with Marlend Kaceli and he was very attentive and accommodating. Everyone who helped me with my purchase made the buying process smooth and easy. More

I’ve been coming to BMW of tenafly for many years. It just keeps getting better and better. Working with Stella was a pleasure she worked very hard. just keeps getting better and better. Working with Stella was a pleasure she worked very hard. More

Great professional and friendly service. No pressure and informative. Will definitely be doing more business in the future when electric vehicles are available. Appreciate the car is always cleaned and wash informative. Will definitely be doing more business in the future when electric vehicles are available. Appreciate the car is always cleaned and washed before it's picked up! More

Stella was incredibly professional, knowledgeable and friendly. She was so patient and took the time to ensure I got into the right car for me. friendly. She was so patient and took the time to ensure I got into the right car for me. More

Stella Kumsung is an amazing sales person. She went above and beyond to get us into a new lease with BMW. She was very persistent. Keep calling us and giving us new options until we went back and end up driv and beyond to get us into a new lease with BMW. She was very persistent. Keep calling us and giving us new options until we went back and end up driving home with our new BMW X3. This is our second car we lease from BMW of Tenafly. We found the salespeople to be very professional and knowledgeable. We are extremely happy with our new acquisition. And we have a lot BMW closer to us, but she was the reason that made our decision to go back to BMW of Tenafly. More