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BMW of Tenafly

Tenafly, NJ

4.8
1,149 Reviews
BMW of Tenafly is a premier BMW Dealer in NJ. Call our friendly staff today to get details on any vehicle, learn about our latest BMW Specials, take a test drive, discuss your trade-in or even talk financing on your next vehicle. BMW of Tenafly also offers a state-of-the-art service facility that offers the quality and care your BMW deserves. You can even schedule an appointment online in a few simple clicks. Also, make sure you check out our Certified BMW Parts Department for all of the BMW parts your vehicle will ever need. We are here to help you.
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301 County Rd

Tenafly, NJ

07670

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Showing 1,149 reviews

April 30, 2021

He is unbelievable amazing... i had the best service ever from Stefransky, he is the type of guy who loves not only to sell but to fill people’s needs on what they need! Always available and with the best More

by Johanniy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefransky Lemoine
Apr 30, 2021 -

BMW of Tenafly responded

Thank you for this five star review for BMW of Tenafly on DealerRater. We're happy to hear about your great experience with Stefransky and all he did to fill your needs.

April 30, 2021

My partner and I had such a wonderful experience at BMW in Tenafly. From the phone conversations with Melissa to secure our car, to Stefransky in sales and Sean in finance, we were both treated with such r More

by jkitchens1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed, Stefransky Lemoine
Apr 30, 2021 -

BMW of Tenafly responded

Congratulations on the purchase of your first BMW. You are in for a wonderful experience. Thank for your business, and for taking a few moments for sharing these specifics about how Melissa, Stefransky, Sean and all our team members treated you with courtesy and respect, and delivered a smooth and exciting experience. We look forward to being of service again when you next have a need.

April 30, 2021

Very pleasant and straight forward experience. Staff were helpful and accommodating. The sales person I dealt with was Brian Morales. I don't remember the name of his team members but they were all really gr More

by anamoher3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morales
Apr 30, 2021 -

BMW of Tenafly responded

Thank you for taking a few minutes to write about your experience with BMW of Tenafly here on DealerRater. We appreciate your positive review, and the details about our staff member being so helpful and accommodating. We look forward to seeing you again for any of your future vehicle needs.

April 28, 2021

I just brought home my new X3 and couldn't be happier with my car! My husband and I were treated wonderfully from beginning to end. We experienced detail oriented and thorough professionalism in all of More

by therightpathtocollege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Euna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in Finance was extremely thorough and Chris the BMW "Genius" terrific!
Apr 29, 2021 -

BMW of Tenafly responded

Hi Laura, thanks for the kind words for our team! We are thrilled to hear your experience was detail-oriented and thorough. We appreciate your business and hope you enjoy your new BMW X3!

April 27, 2021

A great experience at Tenafly BMW. Everyone was helpful and made the process easy from start to finish. We would recommend this dealership to others. More

by nyithnick
Recommend Dealer
Yes
Employees Worked With
Sean Mohammed, Stella Kumsung Oh
Apr 28, 2021 -

BMW of Tenafly responded

Nick, thanks for taking the time to share your easy and great car-buying experience with Sean and Stella! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at BMW of Tenafly.

April 26, 2021

First, I would like to start by saying Thank You to Marlend, my sales representative. He was attentive and he provided excellent customer service. He followed up and communicated well. I really appreci More

by Asia Elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
Apr 27, 2021 -

BMW of Tenafly responded

Hi Asia, Thank you for your five star review. We are thrilled that you had such a great experience with us at BMW of Tenafly and Marlend and Sean were professional, attentive and helpful and provided you with excellent customer service. We appreciate your recommendation and we look forward to seeing you again for any of your automotive needs.

April 23, 2021

Richard Viole was incredibly helpful and made the experience as effortless as I could have hoped for. I look forward to working with him again. More

by raulbussot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

BMW of Tenafly responded

Hi Raul, Thank you very much for your five star review. We appreciate your kind words and we are so happy to know that Richard was helpful and provided a great experience for you. Thank you for visiting BMW of Tenafly and we look forward to seeing you again.

April 21, 2021

Marlend Kaceli was a great salesperson, very attentive, professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. More

by Akw6113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

BMW of Tenafly responded

Hello, We would like to thank you for your five star review of BMW of Tenafly. We are delighted that Marlend created an attentive, professional and courteous environment. We are happy that Charles and Christopher were also able to assist you. We hope that you return in the future for anything that we can assist you with.

April 21, 2021

We've had a very pleasant experience working with Marlend and the entire team at this dealership. Marlend was very professional, respectful and willing to work with us on a few concessions we requested. Th More

by Gil Spolidoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Torres
Apr 22, 2021 -

BMW of Tenafly responded

Hi Gil, We would like to thank your for your five star review of BMW of Tenafly. We are delighted to hear that your overall experience was pleasant and conducted in a smooth manner. We strive to create an environment in which our customers feel respected and accommodated, therefore we are thrilled to hear that Marlend was able to achieve this. We are happy to hear that Victor was able to assist in the set up of your console. We hope that you will consider us in the future to assist with any of your needs. Enjoy driving your new BMW!

April 20, 2021

Just bought my first BMW car and I’m very excited. Brian morales was my salesperson who was very helpful, patient, kind and very knowledgeable. Thank you for making me feel comfortable throughout the proces More

by Ruth Escamilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Morales
Apr 21, 2021 -

BMW of Tenafly responded

Ruth, thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with us and with the help of Brian. We value your business at BMW of Tenafly, and we hope that you will continue to visit us!

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