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BMW of Tenafly

Tenafly, NJ

4.8
1,148 Reviews
BMW of Tenafly is a premier BMW Dealer in NJ. Call our friendly staff today to get details on any vehicle, learn about our latest BMW Specials, take a test drive, discuss your trade-in or even talk financing on your next vehicle. BMW of Tenafly also offers a state-of-the-art service facility that offers the quality and care your BMW deserves. You can even schedule an appointment online in a few simple clicks. Also, make sure you check out our Certified BMW Parts Department for all of the BMW parts your vehicle will ever need. We are here to help you.
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301 County Rd

Tenafly, NJ

07670

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Showing 1,148 reviews

March 23, 2021

Richard was amazing to work with as i changed my mind over what car to get over and over. the whole team just was so professional and easy to work with. Great experience. Definitely would recommend. More

by NORRISD28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Viole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Torres -5 stars
Mar 24, 2021 -

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We will be sure to thank Richard for providing you with amazing service. We look forward to working with you again.

March 22, 2021

Stella went above and beyond to help us navigate the process to the best decision for our family. She spent a lot of time thoroughly answering all of our questions and taking the time to understand our More

by m.jurmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Kumsung Oh
Mar 23, 2021 -

BMW of Tenafly responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of our team, especially Stella. We value your business at BMW of Tenafly, and we look forward to any future visits!

March 18, 2021

Very professional & convenient excellent service & price Very professional & convenient excellent service & price and it was delivered as promised. I visited 3 other bmw Dealership their pricing and sales More

by Moermarshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

BMW of Tenafly responded

Thank you for the excellent review! We are so pleased to see that BMW of Tenafly stood out among our competitors and made such a positive impression on you. Congratulations on your purchase; we look forward to working with you again.

March 18, 2021

From the Salesperson to the General Sales Manager, everyone was professional, efficient and motivated to find me and my family a car that was perfect in every way. The deal was literally done over th More

by kenborrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Martinez, Victor Torres
Mar 19, 2021 -

BMW of Tenafly responded

Thank you for the great review, Ken! We are so pleased to learn that each member of the BMW of Tenafly team went above and beyond in service to you. We will be sure to share your kind words with our team. We look forward to working with you again soon to replace your lease!

March 13, 2021

Great experience. efficient and knowledgeable. Answered my questions promptly. Signing took no time at all and I was provided with guidance on the car’s functions. More

by Erin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
Mar 14, 2021 -

BMW of Tenafly responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

March 12, 2021

Bought a Certified pre-owned M4. Ramon Moreno was salesman. He was a pleasure to work with. He went out of his way to make this deal go as smooth as possible. He worked to get a amicable price for More

by Devans909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
Mar 13, 2021 -

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We will be sure to thank Ramon, Sean, and the rest of the team for making your experience getting an M4 smooth and memorable. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 12, 2021

Stay away from this dealership. They are nice during purchase process but after service they only care about money and not satisfying thier customers. I purchased a CPO with 8000 miles and discovered th More

by Hustlinal
Customer Service
Recommend Dealer
No
Employees Worked With
Charles Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

BMW of Tenafly responded

Hello, Thank you for sharing this. We take our customer feedback very seriously, and when this was brought to our attention after two months, we offered to inspect it again for a retouch. Additionally, within a week of your purchase, we immediately took care of a replacement battery for your vehicle at zero cost and without any questions. If you have any further questions, please call me directly at 201-608-6495. Jeff Martinez General Sales Manager BMW of Tenafly

Mar 13, 2021 -

Hustlinal responded

FYI whole trunk lid of this car was repainted with a lot of overspray. Also the battery should have been replaced before I took possession of car as the computer showed it was faulty. I had to travel 3 hours from Long Island to have it replaced. Your customer service is lacking and consider satisfying customer over your bottom line as you have lost a customer and any recommendations that I would give. I have been a BMW client for 21 years and have never had an experience like this. I need to have entire lid repainted and all the overspray corrected. Fortunately money is not an issue with me but unfortunately I can’t say the same about you!

March 09, 2021

This woman is awesome, it is apparent that she not only loves her job but that she knows how to make anyone a happy customer. More

by dontom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Euna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

BMW of Tenafly responded

Thank you for the five-star review! BMW of Tenafly appreciates your feedback and your business!

March 05, 2021

Very kind and response has been real-time almost. Marlend is really reliable as well, he doesn't push you and will guide you with trust. More

by savelion71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

BMW of Tenafly responded

We're super happy to have earned your trust at BMW of Tenafly. Thank you for your feedback and have a wonderful day!

March 05, 2021

Stella was highly knowledgeable of the features of the 2021 BMW X5, very patient with our numerous questions, and overall made the entire vehicle purchasing experience smooth and enjoyable. More

by yigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Kumsung Oh
Mar 07, 2021 -

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We will be sure to thank Stella for providing you with knowledgeable service about the 2021 BMW X5. We look forward to working with you again.

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