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BMW of Tenafly

Tenafly, NJ

4.8
1,149 Reviews
BMW of Tenafly is a premier BMW Dealer in NJ. Call our friendly staff today to get details on any vehicle, learn about our latest BMW Specials, take a test drive, discuss your trade-in or even talk financing on your next vehicle. BMW of Tenafly also offers a state-of-the-art service facility that offers the quality and care your BMW deserves. You can even schedule an appointment online in a few simple clicks. Also, make sure you check out our Certified BMW Parts Department for all of the BMW parts your vehicle will ever need. We are here to help you.
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301 County Rd

Tenafly, NJ

07670

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Showing 1,149 reviews

July 02, 2020

I had a very favorable experience at BMW of Tenafly! The sales person, Caesar Marrufo, was very patient and accommodating with me, very easy to work with! From the management side Vincent Joseph was ver More

by Will C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Torres, Cesar Marrufo
Jul 03, 2020 -

BMW of Tenafly responded

Hi Will, First off, thank you much for your review! We are glad our team could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience.

July 01, 2020

Incredible experience! After being ignored by several NY BMW dealerships, one Kia dealership, and one Volvo dealership, we happened into BMW Tenafly. Not only did they have More

by Neil & Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nilda German, Sean Mohammed, Jason S. Lee, Cesar Marrufo
Jul 02, 2020 -

BMW of Tenafly responded

Thank you for the amazing review, Neil and Thomas. We will be sure to thank Cesar, Sean, Nilda, and Jason for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

Jul 02, 2020 -

Neil & Thomas responded

ALSO VICTOR TORRES WAS AMAZING!!! I’m so sorry Victor wasn’t included in the review!!! Thanks, Victor!

June 30, 2020

WHEN BRINGING A CAR FOR ROUTINE SERVICE, THERE IS ALWAYS A BAD TIRE, BENT OR CRACKED RIM(S). TO ADD TO SERVICE FEES I DONT TRUST THESE PEOPLE SADLY TO SAY. ALWAYS HIDDEN CHARGES WHEN PURCHASING A VEH More

by micrabio
Recommend Dealer
No
Employees Worked With
JONATHAN
Jun 30, 2020 -

BMW of Tenafly responded

Hello, ​ I am sorry to hear about your disappointment with any service experience that has left you with a negative impression regarding your vehicle tires. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.lee@penskeautomotive.com. Thank you, Jason Lee Sales Manager BMW of Tenafly

June 17, 2020

I bought a new car and the process was very professional as expected. The reason I leave a positive feedback, though is that after buying the car I had some technical issues and other requests and the sale More

by Anne B
Recommend Dealer
Yes
Employees Worked With
Bruce Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason S. Lee
Jun 18, 2020 -

BMW of Tenafly responded

Anne, thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and to know that our team was able to help you with your vehicle after your purchase! We value your business and we look forward to helping you again in the future!

June 13, 2020

Clean, Friendly, and very Professional Car Dealership. Most impressive presentation, fantastic attention to customers, forthright communication. Most appreciative of not getting the ‘hard sales pitch’. Y More

by Kolja
Recommend Dealer
Yes
Employees Worked With
Gem Camorongan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hourican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason S. Lee
Jun 14, 2020 -

BMW of Tenafly responded

Hi Kolja family, Thank you for sharing your kind comments about our qualities and values we strive to uphold when taking care of our customers. We're so happy to know you enjoyed your experience and we truly appreciate your recommendation. Congratulations on your vehicle! We hope you all enjoy it.

June 04, 2020

He is amazing He is really to the point and try to get us good deals. Support staff in BMW Tenafly are amazing as well. I am really going back when the stay home More

by Yun Ah Choi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gem Camorongan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Motta
Jun 05, 2020 -

BMW of Tenafly responded

Thank you for the great review. We are happy that you enjoyed our deals. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 04, 2020

“ I’ve been going to BMW of Tenafly for years for all my cars needs. During these hard times Jon really showed the true colors of BMW.When my car needed service it was picked up from my house(contactless of More

by Kimberlypangione
Recommend Dealer
Yes
Employees Worked With
John Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

BMW of Tenafly responded

Thank you for the amazing review. We will be sure to thank John for providing you with exceptional service. We look forward to working with you again.

June 03, 2020

"Excellent experience" Cesar Marrufo was a wonderful salesman. Easy to work with, helpful and very knowledgeable. Landon was very informative and thorough and made the pro More

by Ben23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Marrufo
Jun 03, 2020 -

BMW of Tenafly responded

Thank you for the great review, Ben. We will be sure to thank Cesar and Landon for providing you with excellent service. We look forward to working with you again.

May 31, 2020

Very accommodating, easy to work with Worked with Cesar and his manager Vincent. Both were excellent to deal with. Price was fair and felt very comfortable. This is our first time time wor More

by Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Marrufo
May 31, 2020 -

BMW of Tenafly responded

Hi Bennett, Thank you so much for sharing your thoughts about working with Cesar and Vincent. We're so happy to know of your solid recommendation. If there is anything else we can do, let us know! Our team is here and ready to help. Congratulations on your car!

May 28, 2020

they do not take care of their customers at all horrible customer service - landon was horrible to deal with- they do not work with you at all - no customer service skills at all -would not recommen More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landon Greer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020 -

BMW of Tenafly responded

Patty, I am sorry to hear about any concerns you had with our level of customer service. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.lee@penskeautomotive.com. Thank you, ​ Jason Lee Sales Manager BMW of Tenafly

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