BMW of Tigard

Matt Ganotis was incredible. Because of his hard work and unending patience (I asked a ton of questions) I am now leasing a 2021 330i xDrive. I LOVE my car. The process would hav Because of his hard work and unending patience (I asked a ton of questions) I am now leasing a 2021 330i xDrive. I LOVE my car. The process would have been a lot scarier if he hadn't been there to talk me through my questions and work super hard to find exactly what I wanted. I wish every big purchase was this easy. Thanks Matt. OH! Thanks Willie for the last min change to my license plate! Shavon :) More

I purchased a new 2022 X5 from Kuni BMW last year in September 2021. I was relocating from a different state and reached out to Steve Cho to see if this dealership had any X5 in inventory. Unfortunately September 2021. I was relocating from a different state and reached out to Steve Cho to see if this dealership had any X5 in inventory. Unfortunately no, so I had to order a new one, but then I got to customize all the options. At the time, all the dealers maintained very low inventory level on every model (due to chip shortage, I believe?) so it was very challenging to buy a car. So many dealers were selling cars at ridiculous prices with $$$$ markups. Overall, I really enjoyed working with Steve throughout the whole process. He offered good price to begin with (no need to waste time on price negotiation), and he was clear on his explanations. Very honest and straightforward dealer, hassle-free. If I were to buy another BMW, I will go back to Steve. I was actually waiting to fill out a customer satisfaction survey regarding my purchase, but I never received one in my email. So far, I love my car :) More

Great customer service! Friendly, welcoming, fast, and very helpful associates. They made my purchasing experience pleasant! Friendly, welcoming, fast, and very helpful associates. They made my purchasing experience pleasant! More

Purchasing a new car can be a little intimidating, but at Kuni BMW I never felt that. They are very welcoming, great customer service and they are quick and good at what they do making it simple and not stre Kuni BMW I never felt that. They are very welcoming, great customer service and they are quick and good at what they do making it simple and not stressful on the buyer which I appreciated so much. More

I was very impressed by my test drive and pre-purchase experience with Steve Cho. It was easy to set up an appointment and the vibe was very pleasant and informative. It's clear Steve has been doing this experience with Steve Cho. It was easy to set up an appointment and the vibe was very pleasant and informative. It's clear Steve has been doing this a while and knows how to treat prospective customers, even if they aren't exactly ready to buy that day. More

Did not have fun .unwillingness to work with cutomer. Decided to go another direction with any other dealer. Boy cash sale just gets you nothing these days. There loss i guess…. Decided to go another direction with any other dealer. Boy cash sale just gets you nothing these days. There loss i guess…. More

I am the new family member to BMW and I have the worst experience with Kuni BMW service department service manager. I see he is the MOST not human. I just purchase a 2016 BMW i3 Range Extender and the whe experience with Kuni BMW service department service manager. I see he is the MOST not human. I just purchase a 2016 BMW i3 Range Extender and the wheel lug key missing. I really need to remove and replace if possible, He mention it is $180 for the lug key. I am willing to pay for it but he state on my 1st attempt on friday evening at 5pm, I can understand everyone leaving for the day so no mechanic can do the job. The next day Saturday I come back as a 2nd attempt, he come back out and state you can come back on another day we have no time for you today. I ask if he can help since my tires are bald and need to replace since I already schedule for new tires to put on same day. He state that he can get me in another day and no help at all. I feel a bitter in my mouth. I look up to another BMW dealership, BMW Portland. I arrived and not only I got a pleasant greeting they give me a discount and got the lug key for only $38. You know where I be going from now on for new BMWs and services. KUNI owner, your dealership is a joke and no human soul. I wouldn't review you any star at all but I must put in a 1 star. Very Dissatisfied and would never recommend anyone to your dealership. More

It was fast and streamlined our salesperson understood our wants in a vehicle and make a recommendation our wants in a vehicle and make a recommendation More

I had an exceptional buying experience with Cameron. He was knowledgeable, courteous and extremely helpful. My whole "purchase" time was less than 30 minutes. Incredibly easy and i got exactly the car i w was knowledgeable, courteous and extremely helpful. My whole "purchase" time was less than 30 minutes. Incredibly easy and i got exactly the car i wanted. More

I work on boats up in Alaska so communication is normally by text . I texted Nathan in July about new rims and tires(specifically winter tires) and he handed me to Caleb. Caleb researched and answered every by text . I texted Nathan in July about new rims and tires(specifically winter tires) and he handed me to Caleb. Caleb researched and answered every question I had and when we found the ones I wanted put a hold on them for me so as soon as they were available. I made my appointment from the boat and brought my car in Allen had my loaner car ready to go and I was on my way in 5 minutes. My car was finished the same day and again 5 minute pick up. Awesome service on what was a 3 month project of me asking questions, getting pricing, etc. More