BMW of Wesley Chapel

It's nice to have qualified BMW service closer to home. I previously went to Reeves. Jordan and the service team were pleasant and professional. They kept my car overnight under cover (was just detailed I previously went to Reeves. Jordan and the service team were pleasant and professional. They kept my car overnight under cover (was just detailed) to accommodate my schedule. This will be my go-to place in the future. Thanks so much Jordan. More

This was my first time and Wesley Chapel BMW, it was very pleasant experience, is it drop off and pick up, my advice of Jim was very helpful and informative pleasant experience, is it drop off and pick up, my advice of Jim was very helpful and informative More

So happy I purchased a mini from Mini of Wesley chapel. Customer service is amazing! Service department is outstanding. They always take great care with my car Customer service is amazing! Service department is outstanding. They always take great care with my car More

After working with Jusvani remotely to nail down a price on our M340i, the process of closing the transaction at the dealership was quick and painless. on our M340i, the process of closing the transaction at the dealership was quick and painless. More

Excelente servicio y excelente trato del personal autorizado. Muchísimas gracias Mr. Javier Rodriguez Agradezco tu sinceridad y tu trato al servicio al cliente. No cabe duda que eres profesiona autorizado. Muchísimas gracias Mr. Javier Rodriguez Agradezco tu sinceridad y tu trato al servicio al cliente. No cabe duda que eres profesional. More

I am probably one of the more difficult buyers to deal with and Phil made the purchase go extremely smooth, Erin in Finance was very personable and made the financing and "paperwork" process painless and with and Phil made the purchase go extremely smooth, Erin in Finance was very personable and made the financing and "paperwork" process painless and offered some great solutions to ensure problem free ownership! Great staff and a great buying experience, I am very satisfied and would drive to Wesley Chapel from Orlando all over again. Jeff H. More

It took about 3 hours (I waited there) to do the oil change. I had asked for a tire rotation but they forgot to do that. It was a couple days before Christmas so I’m guessing maybe they were under sta change. I had asked for a tire rotation but they forgot to do that. It was a couple days before Christmas so I’m guessing maybe they were under staffed. More

Jordan and Jorge have both been great to work with and I appreciate the care and concern they took for both me and my vehicle. appreciate the care and concern they took for both me and my vehicle. More

Kudos to Phil, Jusvani, Andrew and German. Thanks for making this process quick and painless. You have a very knowledgeable staff that I would highly recommend to anyone to take advantage of this great d making this process quick and painless. You have a very knowledgeable staff that I would highly recommend to anyone to take advantage of this great dealership. You cannot go wrong. More

I brought my BMW in for regular service at my appointment and that was 5 star service with Marc. He had a shuttle take me to a lunch spot and pick me up. The waiting area was very comfortable as expected. Th and that was 5 star service with Marc. He had a shuttle take me to a lunch spot and pick me up. The waiting area was very comfortable as expected. The only trouble I had was in making the appointment. I called a couple times and was not able to leave a message for the service team because the mailbox was full. The website also appeared to show inaccurate appointment availability and I confirmed that to be the case the 3rd time I called and spoke with the general operator. They passed a message on to the service team for me who called me back the next day. More