BMW of West Chester

Scott was a pleasure to work with from start to finish. My car was totaled and I needed a replacement quickly. I saw a vehicle listed that was very appealing to me and was connected to Scott. Lucky me! My car was totaled and I needed a replacement quickly. I saw a vehicle listed that was very appealing to me and was connected to Scott. Lucky me! He went above and beyond, answered all questions promptly, and sent me photos from his personal cell phone. His honesty and integrity were refreshing. All questions were answered, even late at night or early in the morning. He had everything ready for me when I picked up the car, including all paperwork, snacks, water, and a shiny bow! Hands down the best car buying experience I've ever had! Scott will take care of you and give you a fair deal while making you feel like a part of the family! Thank you, Scott, for being the silver lining of an unfortunate accident! :) More

Caroline was very accommodating and knowledgeable. I appreciate her, and the department’s professionalism. 5 ⭐️ I appreciate her, and the department’s professionalism. 5 ⭐️ More

This is maybe the 8th car I have purchased here. Always great responsive service and quick turnaround. Quality cars at many price points - something for everyone! Always great responsive service and quick turnaround. Quality cars at many price points - something for everyone! More

Great experience from start to finish with Dan McCloy at Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I drove out of the dealership. Dan was patient, explained everything and even setup all the customized settings to my preferences before I left the dealership. The entire experience was seamless! I highly recommend Dan McCloy More

The experience we had with Dan and BMW of West Chester was superb, from start to finish nothing was left out, very pleasing, knowledgeable, and with great positive energy, my Son, Wife and I love our firs was superb, from start to finish nothing was left out, very pleasing, knowledgeable, and with great positive energy, my Son, Wife and I love our first ever BMW. Dan is an expert with all the tech the car offers and set us up in quickly and explained all the details and how to use it. If we need another car, we'll definitely be looking for Dan. 👍🏼 More

Best experience I’ve had buying a car by far. Professionalism, honesty and class. Justice went out of his way. Other high end dealerships in the past have made me feel like I’m bothering them Professionalism, honesty and class. Justice went out of his way. Other high end dealerships in the past have made me feel like I’m bothering them by asking questions. The group at ottos/West Chester BMW, did not. More

This dealership is very helpful and professional! Enjoyed working with Kyle. Absolutely love my new X5! Enjoyed working with Kyle. Absolutely love my new X5! More

Kyle was helpful and got us a car faster than we had thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. More