BMW of West Chester

Great buying experience! Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me t Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me to use all features. Definitely will recommend this dealership to all friends! More

Awesome experience! Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Ev Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Everything was done quickly! Washed my car at the end. Definitely will recommend this dealership to all friends! More

This is my second BMW with Scott and the experience was just as good the second time around. Car shopping has never been this easy. Recommended a friend to Scott and she had nothing but great things to al just as good the second time around. Car shopping has never been this easy. Recommended a friend to Scott and she had nothing but great things to also say about him. More

Justice and John were great to work with and kept me informed through the whole process! informed through the whole process! More

I have been working with Ottos for many years. New to working with Scott as my former sales exec left Ottos. Love the new working relationship with Scott, he has a genuine passion for cars and B New to working with Scott as my former sales exec left Ottos. Love the new working relationship with Scott, he has a genuine passion for cars and BMW making our new relationship an immediate hit. Cheers to this new car and experience and many more ahead with Scott and Ottos. Tom Thoman More

We love Otto's BMW! ! We have been getting our vehicles there for 20 years! Their sales, management, and service teams are top notch. There are 2 BMW dealers much closer ! We have been getting our vehicles there for 20 years! Their sales, management, and service teams are top notch. There are 2 BMW dealers much closer to us but we drive 1 hour to Otto's BMW. More

Ian Martin was fantastic to work with. I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamles I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamless thanks to him. More

amazing helpful proficient above and beyond knowledgeable intelligent wonderful kind loving awesome wonderful brilliant great beyond knowledgeable intelligent wonderful kind loving awesome wonderful brilliant great More

Scott was great throughout the entire process. This was the best car buying experience I’ve had. Very professional throughout and very knowledgeable. I will exclusively purchase cars from Otto’s f This was the best car buying experience I’ve had. Very professional throughout and very knowledgeable. I will exclusively purchase cars from Otto’s from now on. More

Amazing customer service,. people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks fo people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks for yesterday dealing with the other dealership you went above and beyond with great customer service satisfaction we’re very grateful for the energy you gave to me with all smiles and I made it back to work on time I was very impressed by your passion and commitment great team effort from the service department!! From the time you had my BMW you had stayed with me on my vehicle top quality of Service!! Thanks for your support and help yesterday!! Melissa Gibson😇 More