BMW of West Chester

It was a pleasure working with Lauren Pierce She was very diligent and knowledgeable during the entire process. She helped me by answering all my questions and provided me detailed information. It was a very diligent and knowledgeable during the entire process. She helped me by answering all my questions and provided me detailed information. It was a very pleasant experience over all. More

I have known and bought cars from Michael Vadasz (owner of Otto's BMW) for years and he has always treated me fairly in our business dealings. My sales rep, Justice Mogano, is awesome. He is highly knowled of Otto's BMW) for years and he has always treated me fairly in our business dealings. My sales rep, Justice Mogano, is awesome. He is highly knowledgeable about the BMW product line and the automotive industry in general. He takes time to answer all of your questions and helps you make the best decisions possible. If you are in the market for a vehicle, I would highly recommend Otto's BMW. Be sure to ask for Justice Mogano when you walk in the door. More

Third car purchased at Otto's with Scott as the sales representative. Great experiences and would definitely purchase again trough Scott. representative. Great experiences and would definitely purchase again trough Scott. More

Lauren has been helpful and beyond great when ordering and delivering my bmw. since the first conversation she was clear and had great communication through out the process. Lauren made everything easy, c and delivering my bmw. since the first conversation she was clear and had great communication through out the process. Lauren made everything easy, clear, straightforward. I live in new jersey but drove all the way to west chester simply because of how welcoming lauren was on the phone where in new jersey no one gives you the time of day. thank you once again Lauren and Ottos bmw. More

We visited this dealership to conduct research. Ralph was extremely knowledgeable and took the time to explain the difference of difference models. The second time we visited was to purchase the 54 Ralph was extremely knowledgeable and took the time to explain the difference of difference models. The second time we visited was to purchase the 540i! It was a great experience and will highly recommend Ralph and this dealership! More

Lauren was great. I would recommend her to anyone looking for a BMW. She was great. I would recommend her to anyone looking for a BMW. She was great. More

Scott was amazing to work with. I’m in Ohio so it was a sight unseen deal. Within 5 minutes of initially connecting, Scott had an iPad FaceTime tour of my future vehicle lined up. W I’m in Ohio so it was a sight unseen deal. Within 5 minutes of initially connecting, Scott had an iPad FaceTime tour of my future vehicle lined up. We agreed on a competitive deal later that afternoon. The time between looking at the car virtually and receiving it on a flatbed in Ohio was 4 days. He communicated through every single step of the process making it stress free and easy. Thanks to Scott and Otto imports for making this an A+ experience. Love my new 3 series! More

Ralph N. , was fabulous to deal with on the purchase of our BMW 540i . Straight forward and extremely knowledgeable about the car . , was fabulous to deal with on the purchase of our BMW 540i . Straight forward and extremely knowledgeable about the car . More

It was a pleasure to work with Justice & Team at Otto's. They provided a higher level of service and made the buying experience easy and very enjoyable. They provided a higher level of service and made the buying experience easy and very enjoyable. More

I have purchased two other cars from the dealership and once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with More