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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
4,299 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 4,299 reviews

October 08, 2024

Caroline was extremely helpful. However, I specifically went there for brake replacement on 10/1 (scheduled after my inspection during September and the brake pads were never order More

by Gray Lambe
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

BMW of West Chester responded

We regret the delay in notification of the arrival of your rear brakes. We look forward to a full resolution on your upcoming appointment Friday Oct 11.

October 08, 2024

This is the 7th car I have purchased from Kevin and Justice. The reason I go back is due to their attentiveness to detail, communication and responsiveness. They do a great job. More

by Chris.fazzini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mahoney
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Oct 08, 2024 -

BMW of West Chester responded

We are truly gratified to hear Kevin, Justice and our team have once again delivered the attentive and responsive purchase experience you have come to rely on here at BMW of West Chester!

October 07, 2024

The purchasing experience was smooth and stress free. Justice listened to what I was looking for in a car and helped me build the best one. More

by Smhaskar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
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Oct 08, 2024 -

BMW of West Chester responded

We are delighted to hear Justice delivered a smooth and stress free purchase experience for you. Enjoy the fall driving season in your new BMW!

October 07, 2024

Always a pleasant experience, especially working with Jay Miller. He is very professional and competent. More

by boltforce
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
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Oct 08, 2024 -

BMW of West Chester responded

We are delighted to hear Jay has once again delivered the pleasant and professional purchase experience we always strive for here at BMW of West Chester!-

October 07, 2024

Everyone was so welcoming and smiles Scott was Great and I would recommend him all the time More

by Tiffanyr1293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
Print
Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!

October 06, 2024

This is the best dealership I have dealt with and Scott is extremely knowledgeable about all things BMW. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable purchase experience delivered by Scott. Thank you for choosing BMW of West Chester!

October 05, 2024

Rachel was very informative and patient with me. She answered all my questions with confidence More

by norcini73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel D'Asaro
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear Rachel was able to assist you so effectively! Thank you for choosing BMW of West Chester!

October 04, 2024

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mahoney, Frank Adinolfi
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Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

October 03, 2024

Good dealer service and check in message. But repair price very expensive and cost parts More

by eychun0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
Print
Oct 07, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of our service team. As consumers ourselves were understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians, using genuine BMW parts, with a 2 year unlimited mileage warranty, we can offer an excellent value.

October 03, 2024

I have had great experience with BMW of West Chester's service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! More

by andrewsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the friendly and professional performance delivered by our service team here at BMW of West Chester!

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