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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
3,807 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,807 reviews

January 15, 2024

Easy to book the service Nice waiting area and service was done in time. Would like to visit in the future More

by HAOJIANGSHCN
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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Jan 16, 2024 -

BMW of West Chester responded

Making it easy and convenient for you is always our goal. Many thanks again for choosing BMW of West Chester!

January 15, 2024

Nice Very informative. Harold handled everything appropriately. Just thought the pricing was way to expensive. Car is being fixed elsewhere. More

by Jmills102795
Recommend Dealer
Yes
Employees Worked With
Harold
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Jan 15, 2024 -

BMW of West Chester responded

We are pleased to hear Harold was able to provide effective assistance. As consumers ourselves we understand the desire to contain the cost of repairs and maintenance to the greatest degree possible. When your repairs call for the expertise of factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value.

January 15, 2024

Very professional and precise right from the beginning to end. They went extra miles at every step to make sure we had the best possible experience. People centered dealership, keep up the good work. More

by ruchisaini84
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional performance of our service team. Many thanks from all of us at BMW of West Chester!

January 15, 2024

Harold was a pleasure to deal with. He kept us informed throughout the process. Quality of service was absolutely excellent. More

by dougmeenan
Recommend Dealer
Yes
Employees Worked With
Harold
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear Harold kept you well informed during the course of your service visit. Many thanks for choosing BMW of West Chester!

January 15, 2024

Everyone was very helpful and it was easy to communicate with Very happy overall with the service More

by cortneywalkerrohr
Recommend Dealer
Yes
Employees Worked With
Idk. I think Caroline
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Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the easy and helpful performance of our service team. Many thanks for choosing BMW of West Chester!

January 15, 2024

Very professional. She brought in an expert for my car on a couple questions I had and developed perfect answers for the ride I was trying to develop. More

by jnhathaway5
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 16, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional assistance delivered by Melissa. Many thanks for choosing BMW of West Chester!

January 15, 2024

It was easy and quick to schedule the appointment. The drop off and pickup also quick and painless More

by GEORGEKIRT
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
January 15, 2024

efficient with no issues Wait time was as expected, always a pleasure with the free snacks that are offered More

by morrowt2003
Recommend Dealer
Yes
Employees Worked With
Harold
Report | Print
Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear our service team was able to assist you so effectively. Many thanks for choosing BMW of West Chester!

January 15, 2024

Communication was a little slow a few times. Shipping was very fast, prices were accurate. More

by thmsdoyle
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Blubello
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January 15, 2024

Efficient and friendly It was a pleasure to have my vehicle serviced at bmw of west chester More

by 7sapnas
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and efficient performance of our service team. Many thanks for choosing BMW of West Chester!

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