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BMW of West Chester
West Chester, PA
2,955 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,955 reviews
April 21, 2025
John was not pushy and helpful! ! Would buy another car from him. Nice service!!! Appreciative of not a lot of phone calls.. like some other dealers that really bugged me so I did n ! Would buy another car from him. Nice service!!! Appreciative of not a lot of phone calls.. like some other dealers that really bugged me so I did not do business with them!!! More
by cbiernacki001
Verified Customer
April 20, 2025
Great dealer with a quality service center. Caroline is very helpful as is all of the employees I have worked with at this dealership Caroline is very helpful as is all of the employees I have worked with at this dealership More
by djlane16
Employees Worked With
April 19, 2025
I had a very good experience working with Ian He was very knowledgeable about the vehicle I was purchasing - I would refer him to others very knowledgeable about the vehicle I was purchasing - I would refer him to others More
by jbellinghieri
April 19, 2025
Everyone is very knowledgeable, friendly, and professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. More
by Ira Brown
Employees Worked With
Michael Dixon
April 18, 2025
I have bought three cars from Jay and he has made the process of buying a car easy and fun. process of buying a car easy and fun. More
by deesparacino
April 18, 2025
All of the staff I came in contact with were HELPFUL, courteous, & responsive. Excellent service. courteous, & responsive. Excellent service. More
by veking904
Employees Worked With
April 18, 2025
Bill and Chris Clayton represent your company exactly how you would want all team members to present your company to your clients and public as a whole how you would want all team members to present your company to your clients and public as a whole More
by NORMANKSTEARNS41
Employees Worked With
April 17, 2025
I received outstanding service during my last service visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to addr visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to address the issue. The dealership also allowed me use of a courtesy loaner while my car was there in the shop. More
by jbrac
Employees Worked With
