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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
2,967 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,967 reviews

August 13, 2024

They took in my CAR right away & communicated the situation well. Loved the Video as well!!! More

by thebish007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased the performance of our service team and found the technician video informative. Many thanks again for choosing BMW of West Chester!

August 13, 2024

Always outstanding service at BMW of west Chester, timely and efficient. They make the process seamless! More

by Awsrider003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the seamless efficiency of our service team. Many thanks for choosing BMW of West Chester!

August 13, 2024

Staff was attentive and spent time to hear our requirements and explain in detail the recommended service More

by Saragovi
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

BMW of West Chester responded

Actively listening and understanding your requirements is key to our mutual success. Many thanks from all of us here at BMW of West Chester!

August 12, 2024

All aspects of the service at Otto's BMW are very good. We are buying a new car from the same dealership. More

by mleja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the performance of our team here at BMW of West Chester!

August 12, 2024

Good service, accommodated service need at within a short window. Convenient location and friendly service More

by nahfiq786786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

August 10, 2024

Great service- easy to use app to communicate do avoided missed calls. Love this service! More

by cmtwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to communicate with you so effectively. Many thanks for choosing BMW of West Chester!

August 10, 2024

Great service. Informed of everything before proceeding etc. options for what to get done.All staff very pleasant. More

by DEBGANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the pleasant and informative service experience delivered by our team here at BMW of West Chester!

August 09, 2024

Customer focused and good communication from the moment you drop off your car until you pick it up More

by peasemr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2024

Like it alot i will be a repeat customer best dealer in the area thanks More

by govmuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2024

When having my X5 serviced, I am confident that the recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. More

by TECHAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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