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BMW of West Chester
West Chester, PA
3,050 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,050 reviews
May 06, 2024
Melissa is great to work with and I love the vehicle video provided by the tech. video provided by the tech. More
by mary
Verified CustomerEmployees Worked With
May 06, 2024
Timely prompt accurate service. Center was very clean and have amenities. Service folks are friendly Center was very clean and have amenities. Service folks are friendly More
by Satya
May 05, 2024
The whole experience was great. The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking out for our interest. Can’t say I felt that before when buying a car. More
by beckww01
May 04, 2024
Melissa in the service department is very professional, friendly, and is very helpful with scheduling. friendly, and is very helpful with scheduling. More
by catherinequinn10
May 02, 2024
The service and care that I received was valuable and grateful. Even though my car needed service I still Felt valued as a customer. grateful. Even though my car needed service I still Felt valued as a customer. More
by Lynard
May 02, 2024
Heather the the service team at West Chester BMW are professional and thorough. They do excellent service repairs and the costs are reasonable. professional and thorough. They do excellent service repairs and the costs are reasonable. More
by jebbird
Employees Worked With
May 02, 2024
Melissa’s customer centricity is unmatched. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. More
by Bosacco
May 01, 2024
Great organization, Wilmer and Kyle were great during the entire process, Friendly and informative. This is the second vehicle we have gotten from them. entire process, Friendly and informative. This is the second vehicle we have gotten from them. More
by rwlangjr
Employees Worked With
May 01, 2024
It was quick and efficient 1 year service and inspection with emission test performed . YesSir with emission test performed . YesSir More
by brian_hartnett
Employees Worked With
May 01, 2024
Fast, courteous service. I was kept apprised of the status and length of time for my vehicle's service to be complete. I was kept apprised of the status and length of time for my vehicle's service to be complete. More
by jledmonson
Employees Worked With
