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BMW of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,061 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,061 reviews

February 21, 2024

Very professional and detail oriented throughout the ordering and delivery process. Excellent product knowledge. Communicates well and anticipates customer needs. Very accessible via phone, text or em More

by George
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional, communicative and knowledgeable purchase experience delivered by Ralph and our team. Many thanks for choosing BMW of West Chester!

February 20, 2024

Always attentive to a customer’s needs and concerns. Either through calling or text messages. Keeping a customer informed about all aspects of car care More

by kevinj.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Feb 21, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the attentive performance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

February 19, 2024

The dealership went above and beyond for me and my family when purchasing our vehicle! More

by BD-01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

BMW of West Chester responded

We are thrilled to hear your were so pleased with the purchase experience delivered by our team here at BMW pf West Chester!

February 19, 2024

Service is always expensive at the dealership, but it does a good job and I expect the high cost. Some things I know I should have done elsewhere. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

BMW of West Chester responded

As consumers ourselves we understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs call for the expertise of our factory trained technicians using genuine BMW parts we can provide a great value.

February 17, 2024

Very responsive from initial web inquiry through the sale and delivery. Made it a very easy process! More

by r.charles.waring
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

BMW of West Chester responded

Making it easy for you is always our goal. Many thanks from all of us here at BMW of West Chester!

February 16, 2024

BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

by cclayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and helpful service experience delivered by our team. Many thanks for choosing BMW of West Chester!

February 16, 2024

Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. More

by mhochhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the professional and knowledgeable performance of our service team on your recent visit.. Many thanks for choosing BMW of West Chester!

February 16, 2024

Seamless. Helpful in exploring financing options and purchasing a lease Quick turnaround to recertify my vehicle and close the purchase process More

by jim@infoshreve.com
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Miller
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Feb 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the seamless and efficient purchase experience delivered by Jay. Many thanks for choosing BMW of West Chester!

February 15, 2024

Kyle was a pleasure to deal with in the sales dept. Did everything needed to make the sale go smoothly More

by john
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the smooth purchase experience provided by Kyle. Many thanks from all of us here at BMW of West Chester!

February 14, 2024

Great experience buying a car the same day I looked. Everyone was super helpful and the price and trade in were fair. Lauren is great!! More

by tuebler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
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Feb 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Lauren and our team. Many thanks for choosing BMW of West Chester!

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