BMW of West Chester - Service Center

Joe Izzi was great. Under promise and over delivered! Keep up the great service. THXS Under promise and over delivered! Keep up the great service. THXS More

No problems with my service. Having a minimum word count in this survey is stupid. Having a minimum word count in this survey is stupid. More

Professional, personal service. Bill Cosenza and Justice Mogano are both excellent. I appreciate the maintenance tech, who performs the service, showing on video what is being expla Bill Cosenza and Justice Mogano are both excellent. I appreciate the maintenance tech, who performs the service, showing on video what is being explained. I do miss the take home loaners, but Uber has worked fine for me lately. Your rep who markets the additional maintenance services following a new/ pre- owned car purchase could do a better job thoroughly explaining the details. In sum, I would definitely recommend Otto’s/ BMW of West Chester.Thank you for 17 years of excellent service. Curt Esposito More

Very helpful. I received a text message the next day asking if I was satisfied service or if I needed any more help which I really appreciated. I received a text message the next day asking if I was satisfied service or if I needed any more help which I really appreciated. More

Caroline Combs makes the experience pleasant, even when hit with a costly repair. She eases the pain hit with a costly repair. She eases the pain More

They are very professional and nice when it comes to customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the b customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the business. My current vehicle is the first BMW I've ever owned. If I was to purchase another car in the future it would definitely be a BMW More

Always in the best interest of customer, prompt and professional. Thorough service, reasonable prorities set professional. Thorough service, reasonable prorities set More

Professional, courteous and helpful every time I bring my cars for service. Strongly recommended based on trust. cars for service. Strongly recommended based on trust. More

Always excellent and professional service. My car was completed timely, and all of my questions and concerns were answered. My car was completed timely, and all of my questions and concerns were answered. More

Bill Cosenza follows the progress on the service of my vehicle closely, which I appreciate. vehicle closely, which I appreciate. More