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BMW of West Chester - Service Center

West Chester, PA

4.7
857 Reviews

857 Reviews of BMW of West Chester - Service Center

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May 28, 2025

Got me in for an emergency repair and had the vehicle done in a few hours. More

by fcurran0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

BMW of W Chester is always a pleasure to work with. They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I More

by etilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Melissa is a great advisor. She communicates well and is professional. Melissa was a timely too. More

by SAHALL11
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
May 26, 2025

Sales and Service personnel work to ensure customer satisfaction. Setup callbacks and keep customer informed towards resolution of issues. More

by BILL.SWINEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Madden
May 25, 2025

Service is excellent and Bill C. is as good as it gets. Great communication from the minute you arrive until you’re finished. More

by kmgranahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Professional, on-time, and accommodating. Joseph Izzy ensures that service meets customers expectations each time. More

by RCFAULKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Prompt service Great value. Appreciate the help with my vehicle Thank you so much. See you soon for rear brakes More

by chris
Recommend Dealer
Yes
Employees Worked With
Joe Fritz
May 18, 2025

Everything works seamlessly. Heath is fantastic, always remembers me, we chat, knows exactly what is needed that day and is aware of my time because I am usually needing to pick More

by Leaseanx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Joe is always very responsive to my needs. Very polite and professional and always available for an update. More

by ccolarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I’ve now been to BMW of West Chester three separate times for the same issue with my stereo system producing static — and unfortunately, the issue is still not resolved and has only gotten so much worse. Eac More

by Theom96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Combs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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