BMW of West Chester - Service Center

Made it comfortable to wait. Very polite. Washed the car which is always a plus. Very polite. Washed the car which is always a plus. More

The dealership only issue I have with it is that you guys overbook all the time and can never get a car in and out in one day it always takes multiple days but other than that all good overbook all the time and can never get a car in and out in one day it always takes multiple days but other than that all good More

Super exact service. They provide de Uber option which is great! Cordial treatment. Car bavk was clean They provide de Uber option which is great! Cordial treatment. Car bavk was clean More

Very helpful. Listen to what I had to say addressed every one of my questions. Called me promptly. Explained how I could better operate my car. Listen to what I had to say addressed every one of my questions. Called me promptly. Explained how I could better operate my car. More

Heather and the BMW Team have been extremely professional and pleasant to partner with. I greatly appreciate their support and guidance. and pleasant to partner with. I greatly appreciate their support and guidance. More

The service team was courteous, competent and super calm even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful space - thank you with all shortage in resources pls reward your teams well More

Relaxed, no pressure, just informational and friendly. Ralph and Bryan were great, they were very patient. Ralph and Bryan were great, they were very patient. More

Excellent service today. Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 More

Joe Izzi is one of the most attendant service advisors I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that a I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that are charged. More

overall positive experience and staff "I had an absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and beyond to help. Joe particularly amazing knowledgeable, patient, and truly listened. More