BMW of West Chester - Service Center

What can I say but dealing with BMW of WC is the BEST- especially the service department and Caroline!!! especially the service department and Caroline!!! More

Sales and service are excellent! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! More

Inadequate communication and total wait time of three hours after scheduling an appointment just for inspection and oil change. hours after scheduling an appointment just for inspection and oil change. More

Heather was a pleasure to deal with, very caring and got me the best deal she could! me the best deal she could! More

I love Westchester BMW! The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and hav The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and have been very happy with each repair. I also like the change oil plan that they have for three years. I feel it well worth it. I would recommend Westchester BMW to anyone who is looking for a BMW or mini Cooper dealer More

Good service to let me come from Delaware to do service even I have to pay tax even I have to pay tax More

Professional and knowledgeable and appreciated their assistance. Will stay with them. Don’t want to change at all. assistance. Will stay with them. Don’t want to change at all. More

Waiting for service on several recall notices, and being kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! More

The drop off was seamless. My only complaint was that the car was finished before the lunch hour ( and I was waiting in the area as this location is not close to home with no l My only complaint was that the car was finished before the lunch hour ( and I was waiting in the area as this location is not close to home with no loaner vehicle option) and I was not informed car was ready. I stopped by and saw car waiting for delivery when I could have spent less time waiting for the lunch hour to conclude. As I appreciate the car wash benefit, I would have liked the option to decline to save time as I had just washed car hour b4 drop-off and have a local carwash membership. Overall, the staff was fabulous and professional. The service was excellent and as requested. I have been having a terrible time with my local Devon BMW and the service provided here was refreshing. More