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BMW of West St. Louis

Manchester, MO

4.9
2,708 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,708 reviews

November 03, 2025

This is the third BMW I have either bought or leased through BMW of West St Louis in the past 5 years. Brandon Giganti has always made me feel like a valued customer and handled every detail perfectly a More

by DS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

When you drive away feeling like a winner, you know you bought your car from the right place. I worked with Craig Suntrup Jr. and Sales Manager Brent Straub. Great service and reasonable negotiators. I More

by Matt71959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Suntrup Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Hidic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

I recently had a very disappointing experience at this dealership. I worked with a sales associate named Adel on the purchase of a Used 2019 Ford Mustang GT. We agreed on an out-the-door price that includ More

by Zach Ericson 9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armin Hidic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Babalija
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

BMW of West St. Louis responded

We’re sorry to hear about your disappointment and appreciate the opportunity to clarify. The proposals we provided did not include sales tax, which is clearly listed as $0 on the document you received. We understand how this situation could be frustrating and appreciate your feedback as we continue to ensure transparency in every step of the sales process.

Oct 31, 2025 -

Zach Ericson 9 responded

Never once did I receive any paper work saying this. The only paperwork that was ever showed to me was at the dealership when I was signing for the car on 10/30/25. And of course no response to the harassment by your owner Craig Suntrup. Instead you’d rather hide behind your phone/keyboard and push a false narrative. This dealership is full of lies.

October 26, 2025

Brandon Giganti was a pleasure to work with . We have purchased 2 cars from Brandon and would highly recommend seeking him out if you are considering purchasing a car More

by dsparrow419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Hidic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Edin was wonderful to work with! He was honest and very patient with me as I changed my mind numerous times! I highly recommend! More

by Lholt123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Hidic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edin Merajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2025

Logan was great to work with. Very hospitable and respectful. He pointed out all the functions and features. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Hopfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup
October 18, 2025

West County BMW was very easy to deal with. The negotiated with me in price and gave me a fair value for my trade. I would do business with them again. More

by Ryanjdp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2025

Incredible customer service! Incredibly responsive and professional at every step. Absolutely top notch in every area. More

by Rpeter816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Hidic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Hopfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

Logan, Linzie, and Bob made the buying process quick and easy. Thanks for making this a painless purchase. More

by Ed Redmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Hopfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

Brandon and Armin were fantastic. Fast and easy transaction. This was the best car buying experience I’ve ever. I cannot say enough good things. More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Hidic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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