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BMW of West St. Louis

Manchester, MO

4.9
2,649 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,649 reviews

December 11, 2020

Brandy was great. She made sure we were able to get a loaner earlier than I originally requested, which saved us a trip, as we live about 50 miles from BMW of West St. Louis. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2020

Brandy was awesome! She kept us updated on the status of the vehicle and was super nice and professional. It was super easy to drop the car off and pick it up. More

by Julie W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 10, 2020

Brent, Jeff, Veronica & DawnThank you, again, for the Brent, Jeff, Veronica & Dawn Thank you, again, for the wonderful experience we had at BMW of West St. Louis. Everyone was thoughtful, warm and sinc More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Craig Suntrup, Dawn Discenza, Jeff Boyd
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you, Eric, for taking the time to share your thoughts on working with our BMW team. We're glad to hear he delivered such a great experience!

December 09, 2020

Veronica is a wonderful person. Kind, helpful, and very knowledgeable, she’s the perfect combination of sales, service, and support at BMW St Louis. I recently worked with her and she was amazing. I hig More

by jrmiri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Veronica met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2020

Veronica Tran sold us X3 which were totally satisfied with and she went above and beyond to help us pick our car. The buying experience was great and special thanks to Veronica, highly recommend. More

by niwas87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Veronica met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 08, 2020

Great Service ! Mindy provide all the support needed during my stay and during the time of my service, the place is pretty good for wait for the car as well. More

by Fabiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Mindy, here at BMW of West St.Louis. We appreciate your business and hope to see you again soon.

December 04, 2020

BMW of West St Louis service is top notch. Their service advisors Brandy, Jeff, and Mindy, along with their technicians, always provide great service! Thanks! More

by Steve L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise, Craig Suntrup
Dec 07, 2020 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department, here at BMW of West St.Louis.

December 04, 2020

Mr. Tarik just sold me 330×i M package. Couple a phone Mr. Tarik just sold me 330×i M package. Couple a phone calls one visit to dealership....done deal! Tarik is very professional and knowledgeable. More

by Haris77
Recommend Dealer
Yes
Employees Worked With
Tarik Graham, Jeff Boyd
Dec 07, 2020 -

BMW of West St. Louis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2020

Leased a car that was shipped to Florida super easy experience service and price. Veronica was great. Car arrived in a few days. Thanks guys More

by herbtabin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Dec 07, 2020 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 03, 2020

We had the best buying experience! Great staff and facility. They provided the best price on my trade and my purchase! Highly recommend buying here! More

by werner.serena
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Dec 07, 2020 -

BMW of West St. Louis responded

Thank you so much for your excellent review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

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