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BMW of West St. Louis

Manchester, MO

4.9
2,682 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,682 reviews

November 02, 2020

David Schaedler was wonderful to work with... very professional and attentive. I don’t usually like the process of buying a car but, West County BMW made this a nice experience. More

by rbinning46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler, Jeff Boyd
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with David and Jeff. We're glad to hear we delivered such a great experience!

November 02, 2020

Always great to come in for service, getting the job done efficient and in a timely manner. Brandy was extremely helpful. And the technicians providing insight was very reassuring. More

by vnnihilate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2020

Mindy was fantastic! Getting service at your dealership is a great experience. I was kept informed of the status of my car throughout the process, which made it easy for me to time getting back to my car. More

by Krauckman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear Mindy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2020

Mindy was very friendly and efficient in checking me in. Very responsive to my questions and was fine with the fact that I was half hour early! Jeff kept me informed and walked me to the cashier and to my More

by DebF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeff and Mindy, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2020

I really feel like I lucked out getting paired with Brandon as my sales advisor. I couldn’t have had a more knowledgeable guide to help me with such a significant purchase. He had qualified answers t More

by Thesoxfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Arnold
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2020

I had a great experience working with Aziz to buy my car. Even though I was from out of state, everything went smoothly. He was very professional, attentive and pleasant to chat with. More

by Keith
Recommend Dealer
Yes
Employees Worked With
Aziz Hammou
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you so much, Keith for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2020

Brandy does a great job taking care of us at the dealership. Always friendly and helpful to work with. Thanks for taking care of us. More

by Eric McCrory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2020

This is a very good dealership. I purchased a new X5 recently and the process was enjoyable and hassle-free. Veronica Tran is an excellent advisor. I highly recommend her. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 02, 2020 -

BMW of West St. Louis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Veronica could make this a top-notch experience! We hope you enjoy your new X5, and we look forward to continuing to serve you in the future!

October 31, 2020

I had a great experience buying a used vehicle online with Rami Ramadan and BMW of West St. Louis. They beat the competition on price which for most folks is the biggest reason to shop there. Additionall More

by pcvess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 30, 2020

Excellent and timely service. Jeff was excellent and kept me updated every step of the service with videos. Strongly recommended. Priced competitively and customer service is very good. More

by smmhc63640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Jeff at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

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