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BMW of West St. Louis

Manchester, MO

4.9
2,666 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,666 reviews

October 22, 2020

I purchased my X7 last week at this dealership and it was one of the best buying experiences I’ve ever had. The associates were very friendly and helpful by ensuring all my questions were answered without ev More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you, Jim, for taking the time to share your thoughts on working with Tarik . We're glad to hear we delivered such a great experience!

October 22, 2020

Any service I have needed has been handled professionally and with great communication by Brandy Wise. Really appreciate the ease of doing business with West County BMW! More

by jbgallagher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis

October 22, 2020

Great experience getting service at BMW of West St Louis! Had my X5 in recently and Jeff Daniels made the whole experience fantastic. His warm and friendly attitude gave me confidence my car was going to be More

by rkaurban
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2020

My service at the dealership is always amazing. I had Jeff on my last visit, and he went above and beyond to get me a vehicle off the floor to test drive while I waited....he was so kind to do this. Eve More

by Kathy Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Nov 02, 2020 -

BMW of West St. Louis responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

October 22, 2020

Mindy was excellent and they took great care of my vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service. More

by Dpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

October 22, 2020

Arrived after a full day of car shopping and immediately this dealership made the others look like amateurs. Everyone involved was wonderful, especially my saleslady Dawn!!! Very straightforward, pleasant a More

by jenmingus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Oct 27, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2020

The buying experience here was easy with no pressure. I feel this dealership is up front, and only wants quality going off of the lot. More

by creativelady01
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!

October 20, 2020

Just bought my first BMW! My entire experience was fantastic. Ordered when Germany was just changing over to 2021 models. Rami was patient with me and available throughout the entire process. He reall More

by david.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan, Zachary Arnold
Oct 21, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2020

Arrived after a stressful day Brandon Giganti greeted us immediately, got us the deal we wanted going in. No stress, we will be back again! More

by rricherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Boyd
Oct 20, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2020

Very accommodating and the team seems to communicate well internally. Talked to Nicole to schedule the service and inspection appt. Brandie actually met me at the appt and kept my car clear of the rain as More

by Twheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Brandy Wise
Oct 21, 2020 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

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