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BMW of West St. Louis

Manchester, MO

4.9
2,649 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,649 reviews

October 16, 2020

Brandon was very accommodating and personable throughout the entire process! It was well worth the 4 hour drive to find the vehicle I wanted and to be able to work with a great team. More

by jared_roth_64454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West xx.Louis.

October 16, 2020

Brandy is a joy to deal with. She is very prompt and courteous. The video she sent me of my car being inspected was pretty cool too. Thanks! More

by RonP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise, Craig Suntrup
Oct 16, 2020 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that Brandy the opportunity to work with you to make your experience with us a positive one.

October 15, 2020

As always Brandy is fantastic. I always feel like my issues are communicated perfectly and I get a quick response and follow up. Also love the video review of my car after service is complete. Thanks ! More

by jbgallagher1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 16, 2020 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that Brandy had the opportunity to work with you to make your experience with us a positive one.

October 15, 2020

Dawn was excellent & very knowledgeable as a salesperson. I felt very comfortable & would definitely use her services again. I’d definitely recommend her to others as well. More

by richierich
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 16, 2020 -

BMW of West St. Louis responded

Thank you for the kind words! We look forward to sharing your compliments with our management team, and don't hesitate to let us know if we can be of further assistance.

October 15, 2020

Very good experience with my last service. My service rep, Mindy Linn did a great job of keeping me update to ensure there were no surprises. Also, loved the video/text update of the scope/tatus of my r More

by pbut0462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that Mindy had the opportunity to work with you to make your experience with us a positive one.

October 14, 2020

Dawn is great! I stopped in for service and had a few questions about new models.. Dawn was very informative and helpful! Great asset to the team! More

by Mike G
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 16, 2020 -

BMW of West St. Louis responded

Thanks for leaving us a 5 star review. I know Dawn really appreciates the kind words.

October 13, 2020

Had an amazing experience buying my 540ix. Dawn DiScenza took care of everything as well as entertaining my 4 yo daughter and 3 yo son. Thanks to her, we bought the car that day and picked it up first thing More

by Paul.scheglov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Paul, Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 13, 2020

Great service on my X3. Mindy did a great job of getting the work done on time with no hassle. Everyone was kind and courteous to deal with. More

by Tom McCarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

October 12, 2020

David Schaedler was wonderful to work with. He was very informative and helpful from the beginning with our questions to test drive to selecting options. Everyon we came in contact with at BMW of West St. More

by Tim and Sally W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Arnold
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks so much! Here at BMW of West St.Louis we strive to give all of our customers VIP treatment! Thank you for taking the time to leave us such a great review! Please reach out to us if you have any questions or if we can do anything in the future.

October 09, 2020

Had my first service appointment with suntrup bmw for the used VW Passat I purchased my son in 2019 from Suntrup. Scheduling was online and seamless and the actual service went quick. Brandy was my service More

by Lori
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks Lori, We appreciate you coming to us for service and we hope to see you again! I will make sure to pass on your kind words to Brandy's manager!

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