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BMW of West St. Louis

Manchester, MO

4.9
2,682 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,682 reviews

October 06, 2020

Jeff is great! He made coordinating scheduling the pick up my car and dropping it off. He kept me in the loop while it was getting serviced. More

by Carrie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks Carrie! Jeff does a great job and THANK you for taking the time to give us a 5 star review! We hope to see you again for your next visit!

October 06, 2020

Everything was great! Brandy Wise was great. She got me checked in and kept me updated during my service appointment. Thanks for an easy appointment! More

by smithfamily1991
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 08, 2020 -

BMW of West St. Louis responded

THanks for the 5 star review!

October 06, 2020

Very quick and efficient. Covid aware. Brandi went above and beyond. Rental car or loaner car was available. And they were able to get me in and out in a day More

by ckhibb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 08, 2020 -

BMW of West St. Louis responded

Thank you so much for the kind review!

October 06, 2020

Dawn is the best.. Great personality.. kind cares about all the customer.. She takes her time to meet her customers needs and wants. Makes car buying a great experence.. would highly recommed her to all fr More

by Mtarran1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Mtarran, Thank you very much for your 5 star review! I know Dawn really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 05, 2020

I was completely satisfied with my service at BMW of West St. Louis and would repeat maintenance again. The service advisor, Jeff Daniels, was courteous and prompt as well as knowledgeable. The service was More

by poetrynanstarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 04, 2020

Dawn was amazing! We were able to complete about 90% of our car buying experience from home, which is exactly what we wanted to do. Dawn stayed in constant communication with us via text and email through More

by Amber.hatfield1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thanks so much! Here at BMW of West St.Louis we strive to give all of our customers VIP treatment! Thank you for taking the time to leave us such a great review! Please reach out to us if you have any questions or if we can do anything in the future.

October 03, 2020

Brandy Wise was an excellent service coordinator. She kept me informed of all that was being done and when my car was ready for pickup. More

by engineer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Brandy Wise
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Our service team does a GREAT job and I know they appreciate you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Veronica made my day! We came in with no intention to buy our vehicle yet ,but just to make comparisons with other cars. Veronica was so helpful, she listens to what we were looking for and she really displa More

by beth.macaraeg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd, Veronica Tran
Oct 13, 2020 -

BMW of West St. Louis responded

Hi Beth, Thank you very much for your 5 star review! I know Veronica really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

October 03, 2020

Jeff Daniels my service coordinator and Mike in the service department were extremely helpful and explained necessary repairs in detail. Very pleased with the great service. Thanks! More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you! We wanted to thank you for bringing your BMW to us for service. Jeff in service does a GREAT job and I know he appreciates you taking the time to leave us such a great review! We hope to see you again on your next visit!

October 03, 2020

Friendly People I had a nice experience working with Steven, Jhonny and Craig during my time buying an M3 from their dealership. I would recommend these guys. More

by mcalamaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonny Polo, Steven Toppins, Craig Suntrup
Oct 13, 2020 -

BMW of West St. Louis responded

Hi mcalamaras, Thank you very much for your 5 star review! I know Jhonny really appreciates you taking the time to leave such a great review! We hope to see you again for your next purchase!

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