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BMW of West St. Louis

Manchester, MO

4.9
2,663 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,663 reviews

September 01, 2020

Great service, Brenda (service advisor ) was knowledgeable and helpful. I was informed about pending recall on my vehicle so technicians addressed that also. Thank you! More

by Mmario.qc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you for the kind review!

September 01, 2020

Brandy is awesome. Very thorough and organized. Service has always gone smoothly and the work done has always been great. Recalls/ general service/ repair etc. More

by stlouis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise, Rami Ramadan
Sep 02, 2020 -

BMW of West St. Louis responded

Thanks for the great review! So glad Brandy gave you the VIP experience!

September 01, 2020

Brandy Wise is on her game as a service representative. She kept me informed and let me know exactly what was being completed on my car. The whole staff are subject matter experts and professionalism bey More

by Hoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo, Brandy Wise, Rami Ramadan, David Schaedler
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you so much for the kind review! We think Brandy is pretty great also!

August 31, 2020

My husband & I had the pleasure of working with the most pleasant, efficient, thorough & swift sales rep & finance manager! We were beyond pleased with their service, attention to detail, honesty & price. T More

by MrsBWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you so much for the great review! So glad to hear you received the VIP experience.

August 31, 2020

Veronica is very helpful and helped us to get a great deal. I would recommend people to contact her if they want to get a new bimmer. More

by C.Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Sep 02, 2020 -

BMW of West St. Louis responded

Thanks for the great review!

August 31, 2020

Overall, the dealership has provided excellent Overall, the dealership has provided excellent service, before and after the sale. Veronica has been particularly helpful, addressing all of our c More

by mlp
Recommend Dealer
Yes
Employees Worked With
Veronica Tran, Mike Kuhlmann
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you so much for the 5 star review!

August 31, 2020

It always a pleasure doing business with Mrs. Veronica Tran. This is my second car purchase with Mrs. Veronica Tran. We are looking forward to doing business again with Veronica. More

by Shellqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Sep 02, 2020 -

BMW of West St. Louis responded

Thanks for the great review! Congrats on the new car :)

August 30, 2020

Mindy from the service department was very friendly, professional, and accommodating! She helped me get to my office from the dealership, communicated about status, and took time to explain the diagnosi More

by bahck7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

BMW of West St. Louis responded

Thank you for the kind review!

August 29, 2020

Great service, quick response I feel comfortable to do business with even though sometime work not completely done as soon as I noticed it she will get it fix right away. Great job Brandy!!! More

by Nok Kells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 14, 2020 -

BMW of West St. Louis responded

Hello, Thanks for your feedback on your recent visit to BMW of West St.Louis. I'm glad to hear that Brandy was able to assist you!

August 29, 2020

Mike, my service advisor, was awesome. Using technology, he kept me update on the service being performed. He was polite and professional. The customer waiting area was clean, quiet, and comfortable. I n More

by CraigJMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kuhlmann
Sep 02, 2020 -

BMW of West St. Louis responded

So glad to hear Mike provided you with great service! Thank you for the kind review!

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