BMW of West St. Louis

These guys were amazing to work with and very professional! The car was cleaned for me and they had someone go over all of the features with me as well. I would definitely recommend them to anyon professional! The car was cleaned for me and they had someone go over all of the features with me as well. I would definitely recommend them to anyone looking for a BMW! More

Outstanding Car Buying Experience I highly recommend BMW of West St. Louis. They provided me with a great deal and exceptional customer service throughout my process of purchasing an X I highly recommend BMW of West St. Louis. They provided me with a great deal and exceptional customer service throughout my process of purchasing an X7 all the way from Texas. My client advisor Jhonny Polo went above and beyond in every way, which helped me feel comfortable about purchasing a car from out of state. He answered all of my questions and sent multiple photos and videos of the vehicle to me. And, when I decided to fly to St. Louis to seal the deal, Jhonny treated me like a VIP by picking me up, arranging time for meet to with the Finance and Business manager Bob Whay, as well as Edgar, a great BMW genius, who help familiarize me with my new vehicle. I couldn't be happier with my X7 and am grateful to Jhonny, Bob and the BMW of West St. Louis team for such an excellent and seamless car buying experience. Everything they offered, is what I was looking for and couldn't find in Texas despite months of searching. BMW of West St. Louis will be the first dealership I turn to when the time comes for me to purchase my next BMW. Thanks again! More

Everyone was extremely courteous and a delight to work with! We Are very pleased with our new vehicle and look forward to our continued relationship with this dealership. with! We Are very pleased with our new vehicle and look forward to our continued relationship with this dealership. More

Excellent Clean well-managed friendly people went there purchased the vehicle dollar sales manager salesman and some guy to get the paperwork right there all gr Clean well-managed friendly people went there purchased the vehicle dollar sales manager salesman and some guy to get the paperwork right there all great have no experience with their shop or anything else at this time thank you RAMI. More

Missing Heated Steering Wheel I made at least 3 lengthy visits to this dealer to determine the best car for me, I drove one car for a weekend and determined it was not the car for I made at least 3 lengthy visits to this dealer to determine the best car for me, I drove one car for a weekend and determined it was not the car for me, a friend visited the dealership on my behalf and all of these interactions were facilitated by the ever patient Jhonny Polo. In the end a car was ordered for me with what I thought had every feature I wanted and then I waited for months with numerous calls to Jhonny seeking information about the whereabouts of this car. Jhonny was always patient and in the end the car came, I went to get my new car to find it waiting with a big red bow....as I drove off, I looked for my favorite feature, a heated steering wheel...it was not there and was not ordered. With all the packages, this feature wasn't included....bummer big time and nothing could be done. More

Wonderful Experience I highly recommend BMW of West County. Every person we had contact with was incredibly helpful and made out experience not only pleasant, but a lot of I highly recommend BMW of West County. Every person we had contact with was incredibly helpful and made out experience not only pleasant, but a lot of fun. Couldn’t be happier with my new X3! More

All expectations met. We were greeted at the front door and within moments we were away on a test drive of the 2 series BMW that we were interested in. The price was right We were greeted at the front door and within moments we were away on a test drive of the 2 series BMW that we were interested in. The price was right the trade offer was fair, and a short time later we were driving home in that convertible! Thanks Farhood!! More

Great Experience Everyone I dealt with here was fantastic. Jhonny Polo was patient, helpful, and informative about the vehicle I was looking at. The process was fair Everyone I dealt with here was fantastic. Jhonny Polo was patient, helpful, and informative about the vehicle I was looking at. The process was fairly quick, and I could not have asked to be treated any better. More

Thanks Working with Farhood was a great car buying experience. He listens to the need of the customer. Thanks Farhood for getting us the car that we wanted. Working with Farhood was a great car buying experience. He listens to the need of the customer. Thanks Farhood for getting us the car that we wanted. More

Great customer service Went over on a rainy day and Farhood helped me to test drive a Mercedes Benz. The car wasn’t what I wanted but the customer service experience was gre Went over on a rainy day and Farhood helped me to test drive a Mercedes Benz. The car wasn’t what I wanted but the customer service experience was great. Thanks! More