BMW of West St. Louis

Great experience I was in the market for a CPO vehicle and saw one on Cars.com at BMW West St. Louis. As a walked to the building a tall gentleman greeted me with a ha I was in the market for a CPO vehicle and saw one on Cars.com at BMW West St. Louis. As a walked to the building a tall gentleman greeted me with a handshake and welcomed me to the dealership. Turns out it was the owner, Craig Suntrup! I have purchased a lot of cars at a lot of dealerships and this is the first time I knew who owned the place let alone being greeted by him. My salesperson Veronica Tran was also great and really went to bat for me to get me the deal I was looking for after only one negotiation. Not the usual back and forth five times between the salesperson and the sales manager. Bob Whay also made the financial transaction seamless. Overall great people and great dealership. More

Car purchase Great service! Very nice sales person Veronica Tran and finance manager Steven Toppins ... They both took care of us! And made sure we were happy and Great service! Very nice sales person Veronica Tran and finance manager Steven Toppins ... They both took care of us! And made sure we were happy and satisfied with our purchase.. Will recommend this dealership to friend and family for car purchases.... Thank u both More

Model Dealership From a customer experience point of view West County BMW is a model of how a dealership should operate. Having a high quality product to sell definit From a customer experience point of view West County BMW is a model of how a dealership should operate. Having a high quality product to sell definitely contributes. But I'm very impressed with the professionalism, product knowledge, and just plain down to earth friendliness of everyone I met from Craig Suntrup on down. My sales rep, Linzie Foster, is a perfect example. Knowledgeable, personable, professional, exactly the kind of man you want to work with when making a major purchase like a new BMW. I also have to mention Jane Leber, the most friendly person with the title "Genius" I have ever met. And I have worked with a few geniuses. You guys have set the standard - good work! More

Excellent customer service Great customer service came in Monday to purchase Subaru WRX and my sales rep Brandon Giganti was awesome really cool guy to work with very friendly . Great customer service came in Monday to purchase Subaru WRX and my sales rep Brandon Giganti was awesome really cool guy to work with very friendly . Want to say thank you and appreciate it will definitely purchase another car from him ... More

Great Used Premium Vehicles BMW of West St. Louis had a wide selection of used, premium vehicles from which to choose. This particular convertible caught our eye as something fun BMW of West St. Louis had a wide selection of used, premium vehicles from which to choose. This particular convertible caught our eye as something fun as we quickly approach spring. Brandon and the entire team were fantastic and very accommodating throughout the entire process. We get another car serviced at this dealer and the customer experience has been above expectations, which also weighed on our decision to purchase here. Overall, it was a great experience from beginning to end. More

Great Experience Purchased a new car. The team was awesome! Very friendly. I would highly recommend them. Everyone from the sales rep to the owner went out of ther Purchased a new car. The team was awesome! Very friendly. I would highly recommend them. Everyone from the sales rep to the owner went out of there way to make it a great experience. More

Excellent sales & management team at BMW of West St. Louis! I have to share my experience working with Mike Kuhlmann. He is the absolute best! He takes the time to get to know his customers. He talks with hi I have to share my experience working with Mike Kuhlmann. He is the absolute best! He takes the time to get to know his customers. He talks with his customers about their needs, preferences, and lifestyle in order to make the best recommendations and find the best fit in a vehicle. He is patient in answering questions and performing vehicle comparisons. Mike is very personable, knowledgeable and honest. I know that I can trust him to be transparent. It is for these reasons that I have chosen to work with Mike for 10 years now. These qualities have made me a very loyal customer. I recently purchased my fourth BMW from Mike. I even decided to change dealerships in order to continue to work with him! I was very impressed with the management team and the owner at West St. Louis. They were all very friendly, respectful, and professional. Great teamwork and exceptional customer service! They truly value their customers and it shows! More

Outstanding! Financing my vehicle was a breeze thanks to everyone on the team. Everyone was SUPER Helpful and SO nice. Rick helped me with finding a car and Steve Financing my vehicle was a breeze thanks to everyone on the team. Everyone was SUPER Helpful and SO nice. Rick helped me with finding a car and Steve helped financing become super easy. I will be coming back next time I need another vehicle. Super impressed. More

Great service, honest, great experience Would highly recommend working with Adam and the team at BMW West St Louis. Adam made sure the CPO BMW was perfect, and even followed up after the sa Would highly recommend working with Adam and the team at BMW West St Louis. Adam made sure the CPO BMW was perfect, and even followed up after the sale to make sure all of the minor details of our transaction were resolved after I took possession. Great hands on approach and very responsive. It was worth the drive from Springfield. More

Great place I had a great experience. The people were really friendly and helpful. Veronica was my sales lady and she made the whole car buying experience easy. I had a great experience. The people were really friendly and helpful. Veronica was my sales lady and she made the whole car buying experience easy. More