BMW of West St. Louis

Zack was fantastic, he answered any and all questions I had and made the process so smooth. You can definitely tell he cares when it comes to customer service. Above and beyond! had and made the process so smooth. You can definitely tell he cares when it comes to customer service. Above and beyond! More

Not a very conscientious vehicle prep when I arrived to pick up my car (by appointment). pick up my car (by appointment). More

Amazing, high-touch customer service and access to valuable add-on services after the original purchase. All staff members were friendly, courteous, and knowledgeable, but Dzevad is the best! valuable add-on services after the original purchase. All staff members were friendly, courteous, and knowledgeable, but Dzevad is the best! More

Craig was a pleasure to work with, and I am not someone who moves quickly in buying a vehicle. Once I did, Craig made the process efficient, while balancing taking the time to make sure any questions I h who moves quickly in buying a vehicle. Once I did, Craig made the process efficient, while balancing taking the time to make sure any questions I had were answered. Excellent service and equally excellent communicator. More

Zack Forister, Bob Whay, and the entire BMW of West St. Louis crew were extremely helpful throughout the process of purchasing my 2023 BMW X1. Zack helped me to customize my X1 to get exactly what I wanted Louis crew were extremely helpful throughout the process of purchasing my 2023 BMW X1. Zack helped me to customize my X1 to get exactly what I wanted and was extremely diligent on updating me on each step of the building and shipping process of the vehicle. Bob was also very friendly and actively helped me with the financial aspects of the car as well as with setting up additional services to add to my car. The owner personally introduced himself to me on the day before I ordered my vehicle, which was nice. Overall, I had a great experience with this very professional & helpful sales staff! More

The service was really excellent he had explained each and everything think while purchasing the vehicle. I rate him 5/5 and everything think while purchasing the vehicle. I rate him 5/5 More

Veronica Tran was excellent from our intial meeting to delivery of our X5M. Her follow up after the sale was also great. As a Business owner myself I apreciate her commitment to your company. She was know delivery of our X5M. Her follow up after the sale was also great. As a Business owner myself I apreciate her commitment to your company. She was knowledge able about our car. Her personal touch was what sold my wife. Thank You Chris Geronsin More

Veronica Tran was the best car salesman I have ever dealt with. Very Knowledgeable. She Listens and provided answers. I have owned my own business for 43 years and appreciate and know the importance of good with. Very Knowledgeable. She Listens and provided answers. I have owned my own business for 43 years and appreciate and know the importance of good customer service. Veronica and her staff from ownership down have it right. I will highly recommend this dealership to all and especially Veronica. More

Dzevad is a very personable salesman who strives to build a relationship with his clients to make them feel at home! Great work! I’d definitely recommend using him again to my friends and family members 100% a relationship with his clients to make them feel at home! Great work! I’d definitely recommend using him again to my friends and family members 100%! Bob Whay was equally as helpful and very knowledgeable in the finance part of the job, thank you for making us feel at home. More

This dealer was very easy to work with would buy again and recommend this dealer and recommend this dealer More