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BMW of Westlake

Westlake, OH

4.8
4,596 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,596 reviews

November 04, 2022

I’m always treated with respect and they value my time. They are always friendly and will be back! More

by SCOTTDYNDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Nov 04, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

November 04, 2022

Cory was very helpful and explained the maintenance to be performed and made sure I had a loaner vehicle. More

by KBONEILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

BMW of Westlake responded

Thanks for the great review about Cory!

November 04, 2022

My car had two recalls and a major repair that needed to be completed. Even though it took nearly 4 weeks to complete I was very thankful to have a loaner and appreciated their timely communication. More

by JKELSHEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

BMW of Westlake responded

Thanks for the awesome feedback!

November 03, 2022

Brittany and Nate are great. We bring both of our 750 XI here.There you go. More

by britestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Nov 03, 2022 -

BMW of Westlake responded

Thanks for the great review about Brittaney and Nate!

November 02, 2022

Timely and responsive service was provided. I am satisfied with the service. No issues to speak of More

by jeffboehling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

BMW of Westlake responded

Thanks for the postive feedback!

November 01, 2022

Honest, helpful and quick. Cory and Brittany are great to work with. I highly recommend working with the service team. More

by Bryangwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

BMW of Westlake responded

Thanks for the awesome review about the team!

October 30, 2022

Everything was very good except they forgot to top off the engine coolant Other than that A+ More

by CSABAEK4
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 31, 2022 -

BMW of Westlake responded

Thanks for the great review, stop by anytime and we'll top it off!

Oct 31, 2022 -

CSABAEK4 responded

No worries I already did Had to … sensors made me to 😎

October 30, 2022

Good location in the heart of West Lake Ohio , United States of America, North America. More

by Laph48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 30, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 29, 2022

Nate was really helpful took my car the save day to run a diagnostics on it . More

by DARITHEGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 29, 2022 -

BMW of Westlake responded

Thanks for the great review about Nate!

October 28, 2022

It was a nice clean dealership. Everyone I talked to was very friendly and welcoming . More

by anthonyyates0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

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