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BMW of Westlake - Service Center

Westlake, OH

4.7
2,038 Reviews

2,038 Reviews of BMW of Westlake - Service Center

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February 07, 2023

They always help me with a smile on their face and guide me in the right direction More

by GAILDRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Feb 07, 2023 -

BMW of Westlake responded

Thanks for the positive review!

February 06, 2023

Brittney and Carl provided excellent service for us at this dealership, and are a credit to their profession and to this BMW Dealership. More

by jmieschnidt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Whelpley
Feb 06, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney and Carl!

February 03, 2023

Can't say enough good things about Brittaney and the service team. She always goes out of her way to make sure my car is maintained to perform at its peak. I would highly recommend her and the team to a More

by Dubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

BMW of Westlake responded

Thanks for the amazing review about Brittaney!

February 02, 2023

I never had any service problems at this dealer. They are courteous and helpful always. More

by LOUISIANAELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

BMW of Westlake responded

Thanks for the great review!

January 31, 2023

Westlake BMW was great right from the call to schedule. Jim was very helpful and informative during my time in the service department. The service was performed in a timely manner. More

by DCROWELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Jan 31, 2023 -

BMW of Westlake responded

hanks or the great review about Jim!

January 29, 2023

Great service experience. No hassles just good quality service. Everyone helpful and courteous throughout the day. More

by thomas.weldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jan 30, 2023 -

BMW of Westlake responded

Thanks for the positive review!

January 28, 2023

Most professional team to work with. Lots of respect for these guys! Quick, responsive, efficient More

by ELI Haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan (5 stars)
Jan 30, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

January 25, 2023

Took my car when I got there and were finished when they said they would be More

by newcarguy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 26, 2023 -

BMW of Westlake responded

Thanks for the positive review!

January 22, 2023

Jim, Cory and the cashier were extremely kind and helpful! Very happy with service. Definitely recommend More

by DELONALALA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jan 23, 2023 -

BMW of Westlake responded

Thanks for the great review about the team!

January 21, 2023

Always a great experience. This time the service center doubled as my office, they got me in early and out quickly. More

by bhamill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

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