2,002 Reviews of BMW of Westlake - Service Center
C courteous, staff and fast turnaround time. Good explanation of repairs and a clean car upon return. Good explanation of repairs and a clean car upon return. More
The staff at BMW is respectful, caring and professional. I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a special shout out to Brittaney for speeding things up and getting my car serviced when they were slammed with a ton of work before I showed up. I love you guys! More
The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in my SAV. I was thoroughly briefed with all the capabilities of the SAV. They offered their assistance in the future. More
Great team and helpful and responsive. Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! More
Appointment was easy to obtain and the service was fast and done well. Pleasant experience. and done well. Pleasant experience. More
Service is always prompt. Would like to have courtesy drop off but understand it is difficult in the early am. Would like to have courtesy drop off but understand it is difficult in the early am. More
It is very professional and gives sound explanation on the service that's needed. B the service that's needed. B More
BMW Westlake has friendly, helpful employees, doing their best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. More
Great dealership! Easy to schedule an appointment with BMW of Westlake with fast and friendly service. Easy to schedule an appointment with BMW of Westlake with fast and friendly service. More