BMW of Westlake - Service Center

Great staff. Lack of loaners is a problem. Customer service staff are great. Loaner is the problem. They used to be the best in town. Lack of loaners is a problem. Customer service staff are great. Loaner is the problem. They used to be the best in town. More

Friendly greeting and efficient service, good communication of service needs and recommendations without being pushy or trying to sell communication of service needs and recommendations without being pushy or trying to sell More

Jim was very helpful, kept in contact with me to tell me what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. More

Thorough appointment kept as scheduled. Service was shown. Discussed maintenance need for next service time. Service was shown. Discussed maintenance need for next service time. More

This is our 5th BMW from this dealership and we will continue to purchase our cars from here. We can always count on Brittaney to provide 1st class service. continue to purchase our cars from here. We can always count on Brittaney to provide 1st class service. More

Great costumer service very helpful and fixed my issue promptly. Would highly recommend this dealership promptly. Would highly recommend this dealership More

Have dealt with BMW Westlake for several years. Excellent dealership for sales and service. John Caruso and Jim Strunk are great. Everything about my experiences with them has been excellent.. Excellent dealership for sales and service. John Caruso and Jim Strunk are great. Everything about my experiences with them has been excellent.. More

I have been coming here for the last few month. I love the service and the people are very friendly. Brittaney is the best. I love the service and the people are very friendly. Brittaney is the best. More

Everyone was pleasant and courteous and handled the service to my car promptly Thank you service to my car promptly Thank you More

Service was quick and efficient. Just wish you offered loaner cars so it could be more convenient. Just wish you offered loaner cars so it could be more convenient. More