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BMW of Westlake - Service Center

Westlake, OH

4.7
2,032 Reviews

2,032 Reviews of BMW of Westlake - Service Center

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September 19, 2022

Employees are helpful and courteous. Waiting area and restrooms are clean. They have available water and coffee. More

by DMHMARCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Sep 19, 2022 -

BMW of Westlake responded

Thanks for the positive review!

September 18, 2022

Great job by Brittaney helping me with a warrant claim and keeping me informed throughout my appointment More

by RickM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

BMW of Westlake responded

Thanks for the positive feedback about Brittaney!

September 17, 2022

It is a good place to get the best car service, They make a video More

by REVLEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

BMW of Westlake responded

Thanks for the great review!

September 15, 2022

Great people great service good dealer I recommend everybody to go there and do their service there. More

by Buli_ela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 15, 2022 -

BMW of Westlake responded

Thanks for the amazing recommendation!

September 14, 2022

I believe that they have one of the best service teams in town. Not kidding. More

by TODD.WEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Sep 14, 2022 -

BMW of Westlake responded

Thanks for the great recommendation!

September 13, 2022

Well administered with competent professional staff. Clean showroom and service center. Willing to go the extra mile to help me in an emergency situation More

by DOCRETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Sep 13, 2022 -

BMW of Westlake responded

Thank you for taking the time to write this excellent review!

September 10, 2022

Efficient, friendly service. All service contact people were knowledgeable. I am happy to return for next service More

by GGREENLEAF
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Sep 12, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 06, 2022

When I arrived for my appointment they said was not on the schedule for that but they serviced my car away! Great service! Thanks! More

by manraylucky7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Sep 07, 2022 -

BMW of Westlake responded

Thanks for the great review!

September 06, 2022

Video was informative. Car was done promptly. Besides the two week scheduling for an oil change everything was fine. More

by mlasky
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 06, 2022

They were very friendly and pleasant to work with. Explained in detail what needed to be done. Took the time to address all of my concerns. More

by Kristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Sep 06, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

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