BMW of Westlake - Service Center

Always well cared for when getting service performed on my car. Never any problems at all. my car. Never any problems at all. More

All work is completed correctly and promptly. The staff is professional and does a good job of notifying about any work that needs to be done. The staff is professional and does a good job of notifying about any work that needs to be done. More

Always work with Jim in service. He is great! Takes good care of me. Guys in the back well they are awesome! Did a great job on my brakes. He is great! Takes good care of me. Guys in the back well they are awesome! Did a great job on my brakes. More

My car has been back 3 to 4 times to repair rear tailgate parts seem to not fit or work I still have confidence in the dealership and jim he stays in contact with me to reassure it will be taken care of wh parts seem to not fit or work I still have confidence in the dealership and jim he stays in contact with me to reassure it will be taken care of what more should I ask for in today’s world More

We recently took my wife’s X5 in for basic service and the service team did a great job on the vehicle, sending a video describing the work and getting our vehicle serviced and back to us. the service team did a great job on the vehicle, sending a video describing the work and getting our vehicle serviced and back to us. More

Everyone was courteous, service was great and fast. Brittaney kept me informed all day. Great job Brittaney kept me informed all day. Great job More

Clean facility, friendly advisors and job well done! Vacuuming of car would be nice for them to consider (along with washing the vehicle which they do). Vacuuming of car would be nice for them to consider (along with washing the vehicle which they do). More

Everything was communicated with me clearly and work was done promptly and for fair price done promptly and for fair price More

Great customer service! Polite staff! Very attentive and informative. Got things done in a timely matter. Polite staff! Very attentive and informative. Got things done in a timely matter. More

Great customer service and everything was done in a timely manner! When the car was done, they dropped it off to me at work! Thank you! timely manner! When the car was done, they dropped it off to me at work! Thank you! More