BMW of Westlake - Service Center

Easy drop off. Customer care rep in contact throughout process. Sent video of full inspection. Work done quickly. Customer care rep in contact throughout process. Sent video of full inspection. Work done quickly. More

Very timely on service, friendly staff, they stay in constant communication with you when at the dealership. constant communication with you when at the dealership. More

In ally years of car ownership , i have never had better service . Prompt courteous and always pro . service . Prompt courteous and always pro . More

I feel Iike I was taken advantage of with the cost of products and labor. Seems like the coupons are sent after you have paid for the service. products and labor. Seems like the coupons are sent after you have paid for the service. More

Jim in service is terrific whole staff very nice to deal with, very customer oriented. with, very customer oriented. More

It is a very clean facility. Nate presented us with a friendly greeting in the service dept. Nate presented us with a friendly greeting in the service dept. More

Jim is always very honest, thorough and helpful. I drive across town even though there is a dealer on the other side of town. I drive across town even though there is a dealer on the other side of town. More

Service is great but, it took a month for this service, more loaners are needed! more loaners are needed! More

Excellent customer service, exceptional waiting environment, great follow-up both in advance and after appt. environment, great follow-up both in advance and after appt. More

I brought my car in for service recently, and Cory was very helpful and professional, resolving my service needs quickly and with fantastic service. very helpful and professional, resolving my service needs quickly and with fantastic service. More