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BMW of Westlake - Service Center

Westlake, OH

4.7
1,997 Reviews

1,997 Reviews of BMW of Westlake - Service Center

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April 03, 2022

Attentive and thorough with the customer in mind. Excellent maintenance results in keeping the vehicle in great condition. More

by BK0822
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Westlake responded

Thank you for this great review!

April 01, 2022

Nothing but good service with friendly associates who regularly update you with the status of your car. More

by DOUGLASHOFFMANIAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 01, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 31, 2022

What can I say but wow. My service advisor got me set up and while I was waiting for routine service I received an email from the mechanic detailing the underside of my X3 More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Mar 31, 2022 -

BMW of Westlake responded

We really appreciate you taking the time to write this amazing review about BMW of Westlake!

March 30, 2022

Efficiently took the car in for the oil change. Was coming mpleted while I waited More

by parry daiuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Mar 30, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 29, 2022

Met all of my needs. All work was done great in a timely matter. Everyone was courteous. More

by SSMALL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 29, 2022 -

BMW of Westlake responded

Thanks for the amazing feedback!

March 28, 2022

It was completely fine nothing great nothing bad so I’m just getting 15 words In More

by LFANNING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 28, 2022

The team did a Great job. Fast, professional and wonderful service. Will be back again. Thanks. More

by SCINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

March 28, 2022

Brittaney Quick in service has always been extremely professional, polite and very energetic and kind. She answers all my questions and provides me with options. She’s the best. Get’s me in and out ever More

by prina2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

March 27, 2022

Both service writer and cashier were prompt. Polite and excellent. Service wasperformed quickly while I waited. , More

by MKUBE7
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Mar 28, 2022 -

BMW of Westlake responded

Thank you for this positive feedback!

March 24, 2022

This dealership goes out of there way to make you feel at home and make you there only priority. I return because of that and will continue purchase cars from them, I love to feel special. Michael cavanaug More

by Silver Shamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Mar 24, 2022 -

BMW of Westlake responded

We appreciate this amazing review and your loyalty!

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