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BMW of Westlake - Service Center

Westlake, OH

4.7
2,021 Reviews

2,021 Reviews of BMW of Westlake - Service Center

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April 09, 2022

The service department is able to set up last minute appointments, Brittaney is always helpful More

by aleonef
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Apr 09, 2022 -

BMW of Westlake responded

Thanks for the awesome feedback about Brittaney and BMW of Westlake!

April 07, 2022

Nate was great at the service desk, took care of everything I needed. Thank you ! More

by Lascolapop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Apr 07, 2022 -

BMW of Westlake responded

Thanks for the great review about Nate!

April 07, 2022

Great service and communication. Overall A plus experience. Thank you very very very very much More

by TBECKER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

BMW of Westlake responded

Thanks for the positive review!

April 04, 2022

Always a pleasure working with Jim to keep me running and out of the shop! More

by robb18
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 04, 2022 -

BMW of Westlake responded

Thanks for the positive feedback about Jim!

April 03, 2022

Attentive and thorough with the customer in mind. Excellent maintenance results in keeping the vehicle in great condition. More

by BK0822
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Westlake responded

Thank you for this great review!

April 01, 2022

Nothing but good service with friendly associates who regularly update you with the status of your car. More

by DOUGLASHOFFMANIAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 01, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 31, 2022

What can I say but wow. My service advisor got me set up and while I was waiting for routine service I received an email from the mechanic detailing the underside of my X3 More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Mar 31, 2022 -

BMW of Westlake responded

We really appreciate you taking the time to write this amazing review about BMW of Westlake!

March 30, 2022

Efficiently took the car in for the oil change. Was coming mpleted while I waited More

by parry daiuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Mar 30, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 29, 2022

Met all of my needs. All work was done great in a timely matter. Everyone was courteous. More

by SSMALL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 29, 2022 -

BMW of Westlake responded

Thanks for the amazing feedback!

March 28, 2022

Brittaney Quick in service has always been extremely professional, polite and very energetic and kind. She answers all my questions and provides me with options. She’s the best. Get’s me in and out ever More

by prina2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

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